Property & Maintenance Administrator - Maintenance SY

Target Point New Srl; Rotherham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Company pension

Westfield Health

Supervision and support

Supportive environment

Staff feedback culture

Make a difference

Job summary

Target Housing is seeking a Property & Maintenance Administrator to coordinate repairs across our portfolio, from initial report to completion. You will prioritise tasks, book appointments, and allocate work to contractors while monitoring progress and key KPIs.

You will manage a shared inbox and phone enquiries, organise Health & Safety inspections, and collaborate with tenants, landlords, and maintenance teams to resolve issues promptly. Training will be provided on Awaab's Law-related actions.

Qualifications

• Experience in property maintenance, housing, repairs administration or contractor coordination is advantageous.
• Knowledge of housing repairs requirements, including Awaab's Law, is desirable but training will be provided.

Responsibilities

• Coordinate repairs and maintenance across the property portfolio from initial report to completion.
• Assess and prioritise repairs, arrange appointments and access.
• Allocate work to contractors or maintenance teams and monitor progress and KPIs.
• Manage the shared Property & Maintenance inbox and handle phone enquiries and requests.
• Coordinate scheduled Health & Safety inspections and act on arising actions.
• Maintain overview of outstanding work and chase progress to completion.
• Support damp and mould repairs and related actions under Awaab's Law.
• Contribute to improving Property & Maintenance processes and ways of working.

Skills

Highly organised

Prioritisation

Detail-oriented

Communication

Teamwork

IT literacy

Problem solving

Proactivity

Tools

Outlook

Excel

Databases

Online systems

Job description

Property & Maintenance Administrator

Location: Bradmarsh Business Park, Rotherham, S60 1BY

Salary: £26,365.00 p/a

Hours: 39 hours p/w

Contract: Full-Time, Permanent

About Target Housing

Target Housing is a charity and registered social landlord. For over 30 years, we have provided housing and support to people who need it most. Our psychologically and trauma-informed approach focuses on empowerment, independence and helping people build positive futures. We believe that safe, secure and well-maintained accommodation is fundamental to helping people live independently and achieve their potential.

About the Role

We're looking for an organised and proactive Property & Maintenance Administrator to join our small, busy and collaborative team. You'll coordinate repairs and maintenance across our property portfolio, managing requests from initial report through to completion. This will involve assessing and prioritising repairs, arranging appointments and access, allocating work to contractors or maintenance teams, and actively monitoring progress, repair timescales and KPIs, escalating overdue or at-risk works to make sure repairs are completed within the required timescales. You'll manage a shared Property & Maintenance inbox, which is the main route for incoming repair requests, alongside telephone enquiries and other requests, while also coordinating scheduled Health & Safety inspections and following up any actions arising from them. A key part of the role is keeping a clear overview of outstanding work and proactively chasing progress. You'll work closely with tenants, support workers, landlords, contractors, maintenance operatives and colleagues to resolve issues, communicate updates and keep things moving. You'll also support the management of damp and mould repairs, including monitoring relevant timescales and actions under Awaab's Law, and contribute to improving Property & Maintenance processes and ways of working.

We're Looking For Someone That Is

• Highly organised, proactive and able to manage competing priorities.
• Comfortable working in a busy, reactive environment where priorities can change.
• Detail-focused, accurate and able to keep on top of multiple repairs, inspections and deadlines.
• A confident and professional communicator, both verbally and in writing.
• Able to work collaboratively within a small team while also taking ownership of your workload.
• A practical, solution-focused approach, with the ability to use initiative, resolve issues and follow actions through to completion.
• Confident using IT systems, including Outlook, Excel, databases and online systems.
• Can communicate professionally and sensitively with people who may be vulnerable or whose circumstances can be complex.

Experience in property maintenance, housing, repairs administration or contractor coordination would be advantageous, as would knowledge of common property maintenance issues. Knowledge of housing repairs requirements, including Awaab's Law, is desirable but training will be provided.

What We Offer

• 28 days annual leave plus Bank Holidays (this rises by 1 day a year with length of service, up to 33 days)
• Company pension scheme
• Westfield Health
• Regular supervision and support from your line manager
• A supportive and collaborative working environment
• A culture where staff feedback is valued
• The opportunity to make a genuine difference by helping ensure people have safe, secure and well-maintained homes

Additional Information

This role is subject to an Enhanced DBS check, two employment references, confirmation of your right to work in the UK and disclosure of any convictions or offences as part of the application process.

Target Housing is committed to safeguarding the people we support and maintaining a safe and inclusive working environment. We welcome applications from all sections of the community and are committed to equality, diversity and inclusion. If you require reasonable adjustments or additional support during the recruitment process, please let us know.

For an informal discussion about the role, please contact [e-mail].

Closing Date

27/10/2026

Please Note

We reserve the right to close this vacancy early if we receive sufficient applications, so we recommend submitting your application as soon as possible.