Property Compliance Administrator (Maintenance)

Target Point New Srl; Rotherham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Mileage compensation

Westfield Health membership

28 days annual leave plus statutory**

Company pension scheme

Supportive working environment

Regular supervision and support from a

Staff feedback culture

Job summary

Target Housing is seeking a Property Compliance Administrator (Maintenance) in Rotherham to coordinate gas safety, EPCs and EPC requirements, inspections and utility accounts across the portfolio. You will liaise with landlords, tenants and contractors, ensure timely actions, and maintain accurate compliance records.

The role emphasizes organisation, attention to detail, IT proficiency, and a proactive approach to meet safety and regulatory deadlines. DBS checks and references are required.

Qualifications

• Excellent organisational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and a high level of accuracy.
• An understanding of Health & Safety and statutory property compliance requirements.
• A proactive approach, with the ability to identify issues, investigate problems and take appropriate action.
• Competent IT skills, including experience using Outlook, Excel, databases and online portals.
• Good numeracy skills and financial awareness.
• Excellent written and verbal communication skills.
• The ability to work independently and as part of a team.
• Flexibility and the ability to adapt to changing priorities.
• A high level of integrity and commitment to confidentiality.
• A commitment to continuous improvement and improving processes.
• An awareness and understanding of the people supported by Target Housing and the potential vulnerabilities they may experience.
• Knowledge or experience of utility billing would be desirable, while technical or property knowledge would be advantageous.

Responsibilities

• Coordinating gas safety, EICR and EPC requirements across the property portfolio and ensuring compliance deadlines are met.
• Liaising with landlords, contractors, tenants and support workers to arrange inspections, testing and access to properties.
• Arranging compliance works through Target Housing's approved contractors or coordinating with landlords where they use their own contractors.
• Monitoring appointments, failed access and outstanding certificates and escalating potential compliance failures immediately.
• Ensuring compliance certificates are received, checked, issued to relevant tenants and landlords, and accurately recorded and filed on internal systems.
• Coordinating property inspections and ensuring required frequencies and KPIs are achieved.
• Raising, assigning and monitoring repairs arising from unsatisfactory compliance inspections.
• Maintaining accurate and up-to-date property, compliance and repair records.
• Managing utility accounts across the property portfolio, including obtaining and scrutinising bills and statements.
• Identifying billing errors, discrepancies and opportunities for savings and working with suppliers and debt collection agencies to resolve issues.
• Processing meter readings and changes of tenancy.
• Investigating and responding to internal and external queries relating to property compliance, maintenance and utilities.
• Handling information securely and complying with GDPR and Target Housing policies.
• Building effective working relationships with landlords, contractors, suppliers, tenants, support workers and internal colleagues.
• Keeping up to date with relevant legislation and ensuring processes remain compliant with current requirements.
• Contributing to the continuous improvement of property, compliance and utility processes.
• Completing mandatory and role-specific training and attending relevant meetings and one-to-one meetings.
• Undertaking any other reasonable duties as directed by the Management Team.

Skills

Organisation

Attention to detail

Health & Safety

Proactive

Outlook

Excel

Databases

Online portals

Numeracy

Communication

Independent

Teamwork

Adaptable

Integrity

Continuous improvement

Utility billing

Tools

Outlook

Excel

Databases

Online portals

Job description

Property Compliance Administrator (Maintenance)

Location: Bradmarsh Business Park, Rotherham, S60 1BY

Salary: £26,365 per annum

Hours: 39 hours per week

Contract: Full-Time, Permanent

This is an important role supporting the effective management of compliance, inspections, maintenance and utilities across the Target Housing property portfolio. Reporting to the Compliance, Health & Safety Manager, you will play a key role in ensuring our properties meet statutory safety requirements and that compliance information, inspections, repairs and utility accounts are managed accurately and efficiently. You'll work closely with landlords, contractors, tenants, support workers, utility suppliers and colleagues to coordinate inspections and testing, monitor compliance deadlines, resolve issues and maintain accurate records.

At Target Housing, we believe that high-quality, safe and well-maintained accommodation is fundamental to helping people live independently and achieve their potential. If you're highly organised, detail-focused and proactive, with an interest in property compliance and maintenance, we'd love to hear from you.

About Target Housing

Target Housing is a charity and registered social landlord. For over 30 years, we have provided housing and support to people who need it most. Our approach is psychologically and trauma-informed, with a strong focus on empowerment, independence and helping people fulfil their potential. We provide high-quality housing and support that enables vulnerable people to live independently, contribute to their communities and build positive futures.

About the Role

As a Property Compliance Administrator (Maintenance), you will coordinate property compliance, inspections, utilities and associated administration across Target Housing's property portfolio. You will help ensure statutory requirements, including gas safety, electrical safety and Energy Performance Certificates (EPCs), are met within required timescales. You'll coordinate landlords, contractors, tenants and support workers to arrange inspections and access, monitor outstanding actions and ensure all compliance documentation is received, checked and accurately recorded. The role also includes responsibility for utility administration, including scrutinising bills, identifying discrepancies and potential savings, processing meter readings and tenancy changes, and working with suppliers to resolve issues. This is a varied administrative role where your organisation, attention to detail and ability to manage competing priorities will directly contribute to keeping Target Housing's properties safe, compliant and well maintained.

What You'll Be Doing

• Coordinating gas safety, EICR and EPC requirements across the property portfolio and ensuring compliance deadlines are met.
• Liaising with landlords, contractors, tenants and support workers to arrange inspections, testing and access to properties.
• Arranging compliance works through Target Housing's approved contractors or coordinating with landlords where they use their own contractors.
• Monitoring appointments, failed access and outstanding certificates and escalating potential compliance failures immediately.
• Ensuring compliance certificates are received, checked, issued to relevant tenants and landlords, and accurately recorded and filed on internal systems.
• Coordinating property inspections and ensuring required frequencies and KPIs are achieved.
• Raising, assigning and monitoring repairs arising from unsatisfactory compliance inspections.
• Maintaining accurate and up-to-date property, compliance and repair records.
• Managing utility accounts across the property portfolio, including obtaining and scrutinising bills and statements.
• Identifying billing errors, discrepancies and opportunities for savings and working with suppliers and debt collection agencies to resolve issues.
• Processing meter readings and changes of tenancy.
• Investigating and responding to internal and external queries relating to property compliance, maintenance and utilities.
• Handling information securely and complying with GDPR and Target Housing policies.
• Building effective working relationships with landlords, contractors, suppliers, tenants, support workers and internal colleagues.
• Keeping up to date with relevant legislation and ensuring processes remain compliant with current requirements.
• Contributing to the continuous improvement of property, compliance and utility processes.
• Completing mandatory and role-specific training and attending relevant meetings and one-to-one meetings.
• Undertaking any other reasonable duties as directed by the Management Team.

What We're Looking For

We're looking for someone who is highly organised, detail-focused and proactive, with the ability to manage multiple deadlines and ensure important compliance requirements are met. You'll need:

• Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and a high level of accuracy.
• An understanding of Health & Safety and statutory property compliance requirements.
• A proactive approach, with the ability to identify issues, investigate problems and take appropriate action.
• Competent IT skills, including experience using Outlook, Excel, databases and online portals.
• Good numeracy skills and financial awareness.
• Excellent written and verbal communication skills.
• The ability to work independently and as part of a team.
• Flexibility and the ability to adapt to changing priorities.
• A high level of integrity and commitment to confidentiality.
• A commitment to continuous improvement and improving processes.
• An awareness and understanding of the people supported by Target Housing and the potential vulnerabilities they may experience.
• Knowledge or experience of utility billing would be desirable, while technical or property knowledge would be advantageous.

Values & Competencies

• Planning & Organisation - Critical
• IT Skills - Critical
• Integrity - Critical
• Attention to Detail - Critical
• Communication - Critical
• Time Management & Prioritisation - Critical
• Numeracy & Financial Awareness - Critical
• Compliance & Risk Awareness - Critical
• Problem Solving & Initiative - Important
• Teamwork - Important
• Technical / Property Knowledge - Important
• Continuous Improvement - Important
• Utility Billing Knowledge - Desirable

What We Offer

• Mileage compensation
• Westfield Health membership
• 28 days' annual leave plus statutory bank holidays (pro rata)
• Company pension scheme
• Supportive working environment
• Regular supervision and support from your line manager
• A culture where staff feedback is valued
• The opportunity to make a genuine difference to the lives of the people we support by helping ensure they have safe, secure and well-maintained accommodation

Additional Information

This role is subject to an Enhanced DBS check and two employment references, confirmation of your right to work in the UK and the disclosure of any convictions or offences as part of the application process.

Target Housing is committed to safeguarding the people we support and maintaining a safe and inclusive working environment.

Equality, Diversity & Inclusion

Target Housing welcomes applications from all sections of the community. We are committed to equality, diversity and inclusion and want our workforce to reflect the communities we serve. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We are committed to making our recruitment process accessible to everyone.

If you're highly organised, enjoy solving problems, have a keen eye for detail and want a role where your work helps ensure people have access to safe, compliant and well-maintained accommodation, we'd love to hear from you.