Property Maintenance Administrator

Office Angels; Taunton; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance incl Bank Holidays

Gifted days at Christmas

Pension scheme

Regular social events

Professional fees paid by the firm

Job summary

Office Angels in Taunton is seeking a Property Maintenance Administrator to join a busy residential lettings maintenance team. You will coordinate repairs, liaise with landlords, tenants and contractors, and support the smooth management of properties across Somerset, Devon and Dorset.

The role requires proactive organisation, excellent communication skills and a commitment to delivering first-class service in a fast-paced environment.

Qualifications

• Previous administrative experience is essential.
• A genuine interest in the property sector is preferable.
• Excellent customer service and client care skills are expected.
• Strong communication skills and confidence dealing with stakeholders.
• High level of accuracy and attention to detail with good IT proficiency.

Responsibilities

• Provide professional, friendly and responsive service to clients.
• Coordinate repairs and support management of residential properties.
• Log maintenance requests and update records accurately.
• Obtain competitive quotations for repair and maintenance work.
• Raise work orders and monitor progress through to completion.
• Handle communications via phone, email and occasional in-person interactions.
• Process and approve invoices and manage administrative tasks efficiently.

Skills

Administrative experience

Customer service

Communication

IT skills

Microsoft Office

Tools

Microsoft Word

Excel

Outlook

Job description

Property Maintenance Administrator

Location: Taunton, Somerset Salary: Competitive, discussed at application stage Hours: Full Time, Monday to Friday, 9:00am - 5:30pm

Looking for a role where no two days are the same?

If you're highly organised, enjoy working in a fast-paced environment and take pride in delivering excellent customer service, this could be the perfect opportunity for you.

We're recruiting on behalf of a well-established and highly respected firm with an outstanding reputation across the South West. Joining their busy Residential Lettings Maintenance team, you'll play a key role in helping to keep properties running smoothly while ensuring landlords and tenants receive a first-class service.

In return, you'll benefit from a generous holiday allowance including Bank Holidays and gifted days at Christmas, professional fees paid by the firm, a pension scheme, and regular social events throughout the year.

About the Role

As a Maintenance Administrator, you'll be at the heart of the maintenance process, coordinating repairs and supporting the smooth management of residential properties across Somerset, Devon and Dorset.

Working closely with landlords, tenants, contractors and colleagues, you'll ensure maintenance issues are handled efficiently from initial report through to completion.

Key Responsibilities

• Providing a professional, friendly and responsive service to clients
• Liaising with landlords, tenants, contractors, insurers and internal teams
• Logging maintenance requests and updating records accurately
• Obtaining competitive quotations for repair and maintenance works
• Raising work orders and monitoring progress through to completion
• Managing communication via phone, email and occasional face-to-face interactions
• Processing and approving invoices
• Ensuring all administration is completed accurately and efficiently

About You

We're looking for someone who is proactive, organised and enjoys building positive relationships with people.

You'll ideally have:

• Previous administrative experience
• A genuine interest in the property sector
• Excellent customer service and client care skills
• Strong communication skills and confidence dealing with a variety of stakeholders
• High levels of accuracy and attention to detail
• Good IT skills, including Microsoft Office applications
• The ability to prioritise workloads and work effectively in a busy environment

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.