Administrator | Maintenance Department

Office Angels; Taunton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Generous holiday allowance including B

Pension scheme

Professional fees paid by the firm

Social events

Job summary

Office Angels seeks a Maintenance Administrator to join a busy residential lettings maintenance team in Taunton. You will support the administration of property servicing across Somerset, Devon, and Dorset, ensuring client expectations are met and exceeded.

The role emphasizes friendly customer service, accurate records, and efficient handling of quotes and invoices. Ideal candidates have admin experience, enjoy the property sector, and communicate effectively with landlords, tenants, and

Qualifications

• Proven administrative experience and keen interest in property sector.
• Highly accurate typing and strong organisational skills.
• Excellent communication across all levels and with external stakeholders.
• Proficient with MS Office and standard office software.

Responsibilities

• Deliver friendly, efficient, dependable service to clients.
• Liaise with landlords, tenants, internal stakeholders, and insurers.
• Log repairs in the computer system and manage records.
• Source competitive quotes for works and issue works orders.
• Progress works orders from issue to completion.
• Handle invoices for approval and processing.
• Provide customer service via phone, email and face-to-face when required.

Skills

MS Office

Typing speed

Customer service

Administrative accuracy

Tools

None

Job description

Are you looking for a role where every day is different, fast paced and genuinely rewarding? An exciting opportunity has arisen to join a prestigious firm within their Residential Lettings Maintenance Team with an impressive reputation across the South West. Enjoy a generous holiday allowance, including Bank Holidays and gifted days at Christmas, professional fees paid by the firm, a pension scheme, and engaging social events throughout the year.

Job Opportunity: Administrator | Maintenance Department

Location: Taunton, Somerset

Salary: Discussed at application stage

Working Hours: Full Time - 9am-5.30pm Monday-Friday

About the Company:

A large and highly reputable firm dedicated to providing high-quality and professional advice across the West Country.

The Role:

Step into an exciting opportunity in this busy and successful lettings maintenance team. As a Maintenance Administrator, you will support the administration behind the servicing of residential let properties across Somerset, Devon, and Dorset. Your role will be pivotal in ensuring clients' expectations are met and exceeded.

Key Responsibilities:

• Delivering friendly, efficient, and dependable service to clients
• Liaising with landlords, tenants, internal stakeholders, and insurance companies
• Logging repairs on the computer system
• Sourcing competitive quotes for works
• Issuing works orders and progressing them through to completion
• Providing exceptional customer service via phone, email, and occasionally face-to-face
• Approving invoices

About You:

• Exceptional customer/client care skills
• Prior admin experience and a keen interest to work in the property sector
• Highly accurate typing skills and efficient approach to administration
• Strong communicator at all levels
• Confident user of MS Office