Maintenance Administration Specialist – Residential Lettings

Office Angels; Taunton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Generous holiday allowance including B

Pension scheme

Professional fees paid by the firm

Social events

Job summary

Office Angels seeks a Maintenance Administrator to join a busy residential lettings maintenance team in Taunton. You will support the administration of property servicing across Somerset, Devon, and Dorset, ensuring client expectations are met and exceeded.

The role emphasizes friendly customer service, accurate records, and efficient handling of quotes and invoices. Ideal candidates have admin experience, enjoy the property sector, and communicate effectively with landlords, tenants, and

Qualifications

• Proven administrative experience and keen interest in property sector.
• Highly accurate typing and strong organisational skills.
• Excellent communication across all levels and with external stakeholders.
• Proficient with MS Office and standard office software.

Responsibilities

• Deliver friendly, efficient, dependable service to clients.
• Liaise with landlords, tenants, internal stakeholders, and insurers.
• Log repairs in the computer system and manage records.
• Source competitive quotes for works and issue works orders.
• Progress works orders from issue to completion.
• Handle invoices for approval and processing.
• Provide customer service via phone, email and face-to-face when required.

Skills

MS Office

Typing speed

Customer service

Administrative accuracy

Tools

None

Job description

Office Angels seeks a Maintenance Administrator to join a busy residential lettings maintenance team in Taunton. You will support the administration of property servicing across Somerset, Devon, and Dorset, ensuring client expectations are met and exceeded.

The role emphasizes friendly customer service, accurate records, and efficient handling of quotes and invoices. Ideal candidates have admin experience, enjoy the property sector, and communicate effectively with landlords, tenants, and