Property Helpdesk Administrator — Maintenance Liaison

HC-One Ltd.; Tees Valley; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Learning and development

25 days annual leave

GP online access

Staff discounts

Employee assistance programme

Job summary

HC-One Ltd. is seeking a Property Helpdesk Administrator to manage the Property Services function and support Homes and colleagues across the HC-One network.

You will input, monitor, and query maintenance requests, resolving disputes and chases while coordinating with external contractors to ensure swift action and high standards.

This role is based in the Tees Valley region and offers a comprehensive benefits package to support wellbeing and career development.

Qualifications

• Experience in a busy multi-disciplined office environment.
• Proficient in word processing, spreadsheets and email.
• Excellent communication and professional telephone/email correspondence.

Responsibilities

• Input, monitor and query maintenance jobs requests.
• Manage queries/chases and resolve disputes related to raised jobs.
• Coordinate with external contractors to ensure swift action and high standards.

Skills

Word processing

Spreadsheets

Email

Communication

Organisation

Tools

Word

Excel

Outlook

Job description

HC-One Ltd. is seeking a Property Helpdesk Administrator to manage the Property Services function and support Homes and colleagues across the HC-One network.

You will input, monitor, and query maintenance requests, resolving disputes and chases while coordinating with external contractors to ensure swift action and high standards.

This role is based in the Tees Valley region and offers a comprehensive benefits package to support wellbeing and career development.