Property Credit Controller: Arrears & Tenant Accounts

Mitchell Adam Ltd; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

Mitchell Adam Ltd in Birmingham City Centre partners with an established property management business to recruit a Credit Controller. You will focus on rent accounts, monitor arrears, and maintain accurate credit control records across a varied property portfolio.

You will regularly engage with tenants, landlords and property managers to resolve payment queries, chase overdue balances, and support the finance team in day-to-day cashflow management.

Qualifications

• Experience in credit control, preferably within property management or lettings.
• Confidently chase overdue payments by phone, email and written correspondence.
• Experience monitoring aged debt and maintaining accurate account records.
• Strong communication and organisation skills; able to manage priorities and escalate when needed.

Responsibilities

• Keep rent accounts up to date and monitor arrears.
• Follow up on outstanding balances and resolve payment queries.
• Maintain accurate records of credit control activity.
• Interact with tenants, landlords and property managers to resolve issues.

Skills

Credit control

Property management

Overdue payments

Communication & organisation

Job description

Mitchell Adam Ltd in Birmingham City Centre partners with an established property management business to recruit a Credit Controller. You will focus on rent accounts, monitor arrears, and maintain accurate credit control records across a varied property portfolio.

You will regularly engage with tenants, landlords and property managers to resolve payment queries, chase overdue balances, and support the finance team in day-to-day cashflow management.