Property Credit Controller

Mitchell Adam Ltd; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

Mitchell Adam Ltd in Birmingham City Centre partners with an established property management business to recruit a Credit Controller. You will focus on rent accounts, monitor arrears, and maintain accurate credit control records across a varied property portfolio.

You will regularly engage with tenants, landlords and property managers to resolve payment queries, chase overdue balances, and support the finance team in day-to-day cashflow management.

Qualifications

• Experience in credit control, preferably within property management or lettings.
• Confidently chase overdue payments by phone, email and written correspondence.
• Experience monitoring aged debt and maintaining accurate account records.
• Strong communication and organisation skills; able to manage priorities and escalate when needed.

Responsibilities

• Keep rent accounts up to date and monitor arrears.
• Follow up on outstanding balances and resolve payment queries.
• Maintain accurate records of credit control activity.
• Interact with tenants, landlords and property managers to resolve issues.

Skills

Credit control

Property management

Overdue payments

Communication & organisation

Job description

Mitchell Adam are delighted to be partnering with an established property management business based in Birmingham City Centre. Managing a sizeable and varied property portfolio, the business is continuing to invest in its finance function and is now looking to recruit a Credit Controller to join the team.

This role will focus on keeping rent accounts up to date, monitoring outstanding balances and ensuring arrears are followed up promptly. You'll have regular contact with tenants, landlords and property managers, resolving payment queries, agreeing next steps and keeping accurate records of all credit control activity. It's a great opportunity for someone who enjoys a hands-on role and is confident managing conversations with a range of people.

Skills Needed

• Previous experience in credit control, ideally within property management, lettings or a similar environment.
• Confident chasing overdue payments by telephone, email and written correspondence, with the ability to handle payment queries professionally.
• Experience monitoring aged debt, allocating payments, investigating discrepancies and maintaining accurate account records.
• Strong communication and organisation skills, with the confidence to manage priorities, follow up outstanding actions and escalated issues when needed.

What You Will Receive

• The opportunity to specialise in credit control within an established property management business.
• A varied portfolio to manage, giving you regular interaction with tenants, landlords and property management teams.
• Exposure to rent accounts, arrears reporting and wider property finance processes.
• The chance to develop your experience within a growing finance function, working alongside an established team.

This is an excellent opportunity for an experienced Credit Controller looking for a new challenge within the property sector. You'll play an important role in managing arrears, maintaining strong account records and supporting the smooth financial operation of a varied property portfolio.

If you're looking for a credit control position where you can make a real contribution and develop your experience within property management, we'd love to hear from you.