Property Compliance & Works Coordinator

Elevate; Birmingham; On-site; GBP 27,000 - 29,000; Full time

Job summary

Elevate is seeking a Property Compliance & Administration Coordinator in Birmingham to manage day-to-day property compliance, maintenance activities and contractor scheduling. You will ensure documentation is current, inspections are planned, and remedial actions are tracked with clear audit trails.

The role requires proactive administration experience, strong organisational skills and the ability to chase actions with contractors, supporting a growing property portfolio.

Qualifications

• Strong previous administration experience.
• Previous experience working with property compliance, maintenance or property management.
• Good working knowledge of common property compliance certificates and inspection requirements.
• Experience scheduling contractors, inspections and maintenance works.
• Experience monitoring outstanding works and following actions through to completion.
• Strong organisational skills with the ability to manage multiple deadlines.
• Good attention to detail and the ability to identify missing or inconsistent information.
• Confident communicating with contractors and external organisations.

Responsibilities

• Maintain accurate compliance records across the property portfolio.
• Review compliance documentation to ensure it relates to the correct property, is complete, valid and in date.
• Monitor certificate expiry and renewal dates and arrange inspections in advance.
• Identify missing, expired or non-compliant documentation and escalate where necessary.
• Maintain compliance trackers and provide regular updates on outstanding actions.
• Upload, organise and maintain property documentation on internal systems.
• Support the onboarding and compliance approval of new properties.
• Ensure remedial actions identified through inspections, assessments and certificates are recorded and followed through to completion.
• Maintain clear evidence and audit trails demonstrating that actions have been completed.
• Raise and schedule maintenance and compliance works with approved contractors.
• Coordinate access to properties with residents, housing teams, support providers, landlords and contractors.
• Prioritise urgent and high-risk compliance works appropriately.
• Monitor jobs from instruction through to completion.
• Chase contractors where works or evidence are overdue.
• Obtain certificates, photographs, invoices and other evidence following completion.
• Check that remedial works identified on reports and certificates have been appropriately addressed.
• Maintain accurate records of outstanding, scheduled and completed works.
• Escalate delays, access issues or higher-risk compliance concerns promptly.
• Support the coordination of planned and reactive property maintenance where required.
• Provide effective administrative support to the property and operational teams.
• Manage shared inboxes and respond to property and compliance enquiries.
• Maintain spreadsheets, trackers, databases and electronic filing systems.
• Prepare reports and updates on compliance performance and outstanding actions.
• Arrange appointments, inspections and contractor visits.
• Liaise professionally with internal teams, landlords, managing agents, contractors, care/support providers and other external partners.
• Ensure records are accurate, organised and easily available for audit or review.

Skills

Administration

Property compliance

Contractor coordination

Organisation

Attention to detail

Chasing actions

Communication with contractors

Proactive

Tools

Microsoft Outlook

Word

Excel

Job description

Elevate is seeking a Property Compliance & Administration Coordinator in Birmingham to manage day-to-day property compliance, maintenance activities and contractor scheduling. You will ensure documentation is current, inspections are planned, and remedial actions are tracked with clear audit trails.

The role requires proactive administration experience, strong organisational skills and the ability to chase actions with contractors, supporting a growing property portfolio.