Compliance Manager

Goodman Masson; Birmingham; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Goodman Masson is recruiting a Compliance Manager for a social housing portfolio in Birmingham. This hybrid role focuses on delivering landlord compliance across homes, coordinating inspections and ensuring statutory duties are met.

You will oversee contractors, manage risk, and contribute to safety and regulatory performance, communicating findings to senior stakeholders and driving improvements.

Qualifications

• Strong background in housing compliance within regulated sector.
• Experience overseeing contractors and performance.
• Knowledge of gas, electrical, fire, asbestos, water safety.
• Understanding of current health & safety and building safety legislation.

Responsibilities

• Own and deliver landlord compliance across the housing stock.
• Plan inspections, testing, servicing and follow-on works.
• Ensure statutory obligations and timescales are met.
• Oversee external contractors and service levels.
• Review certifications and audit-ready records.
• Investigate non-compliance and implement action plans.
• Contribute to building safety and risk management.
• Provide updates on compliance performance and risks.
• Collaborate to resolve customer safety concerns.
• Identify process improvements and value for money.

Skills

Housing compliance

Contractor management

Stakeholder communication

Risk analysis

Organisational skills

Education

NEBOSH Certificate

Health & Safety qualification

Housing/building safety qualification

Tools

Compliance databases

Job description

Compliance Manager - Social Housing

Birmingham (Hybrid)

Up to £50,000 per annum

The Role

We are currently recruiting for a Compliance Manager to join an established housing provider in Birmingham. This is an excellent opportunity for an experienced compliance professional to take responsibility for the effective management of landlord compliance across a residential property portfolio.

Working closely with senior management, contractors and internal teams, you will help ensure the organisation maintains high standards of safety, compliance and regulatory performance across its homes.

Key Responsibilities

• Take ownership of the delivery of the organisation's landlord compliance requirements across its housing stock.
• Plan and oversee programmes of inspections, testing, servicing and any necessary follow-on works.
• Ensure all statutory obligations are being met and that compliance activity is completed within required timescales.
• Oversee external contractors, challenging performance where necessary and ensuring agreed service levels are maintained.
• Review compliance information and certification, ensuring records are complete, accurate and suitable for audit and regulatory scrutiny.
• Investigate areas of non-compliance and put appropriate action plans in place to resolve issues.
• Contribute to the organisation's wider building safety and risk management arrangements.
• Provide regular updates and management information on compliance performance, risks and emerging issues.
• Work with colleagues to resolve customer concerns, complaints and escalated cases relating to safety and compliance.
• Identify opportunities to improve processes, performance and value for money across the compliance function.
• Work collaboratively with internal teams and external partners to maintain safe homes and a high-quality service.

About You

• A strong background in housing compliance, ideally within a housing association, local authority or similarly regulated organisation.
• Broad knowledge across areas such as gas, electrical, fire, asbestos, water hygiene and lift safety.
• Experience overseeing contractors and holding suppliers accountable for delivery and performance.
• A good understanding of current health & safety and building safety legislation affecting social housing.
• Experience working with compliance databases, certification and asset information.
• The ability to analyse information, identify potential risks and take decisive action to address issues.
• Strong communication skills, with the confidence to work with senior colleagues, contractors and other stakeholders.
• Excellent organisation skills and the ability to manage multiple compliance programmes simultaneously.
• A proactive approach to improving services rather than simply maintaining the status quo.
• A relevant qualification within compliance, health & safety, housing or building safety.
• NEBOSH Certificate or an equivalent Health & Safety qualification.
• Membership of an appropriate professional body would be advantageous