Property Compliance & Maintenance Coordinator

Target Point New Srl; Rotherham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Mileage compensation

Westfield Health membership

28 days annual leave plus statutory**

Company pension scheme

Supportive working environment

Regular supervision and support from a

Staff feedback culture

Job summary

Target Housing is seeking a Property Compliance Administrator (Maintenance) in Rotherham to coordinate gas safety, EPCs and EPC requirements, inspections and utility accounts across the portfolio. You will liaise with landlords, tenants and contractors, ensure timely actions, and maintain accurate compliance records.

The role emphasizes organisation, attention to detail, IT proficiency, and a proactive approach to meet safety and regulatory deadlines. DBS checks and references are required.

Qualifications

• Excellent organisational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and a high level of accuracy.
• An understanding of Health & Safety and statutory property compliance requirements.
• A proactive approach, with the ability to identify issues, investigate problems and take appropriate action.
• Competent IT skills, including experience using Outlook, Excel, databases and online portals.
• Good numeracy skills and financial awareness.
• Excellent written and verbal communication skills.
• The ability to work independently and as part of a team.
• Flexibility and the ability to adapt to changing priorities.
• A high level of integrity and commitment to confidentiality.
• A commitment to continuous improvement and improving processes.
• An awareness and understanding of the people supported by Target Housing and the potential vulnerabilities they may experience.
• Knowledge or experience of utility billing would be desirable, while technical or property knowledge would be advantageous.

Responsibilities

• Coordinating gas safety, EICR and EPC requirements across the property portfolio and ensuring compliance deadlines are met.
• Liaising with landlords, contractors, tenants and support workers to arrange inspections, testing and access to properties.
• Arranging compliance works through Target Housing's approved contractors or coordinating with landlords where they use their own contractors.
• Monitoring appointments, failed access and outstanding certificates and escalating potential compliance failures immediately.
• Ensuring compliance certificates are received, checked, issued to relevant tenants and landlords, and accurately recorded and filed on internal systems.
• Coordinating property inspections and ensuring required frequencies and KPIs are achieved.
• Raising, assigning and monitoring repairs arising from unsatisfactory compliance inspections.
• Maintaining accurate and up-to-date property, compliance and repair records.
• Managing utility accounts across the property portfolio, including obtaining and scrutinising bills and statements.
• Identifying billing errors, discrepancies and opportunities for savings and working with suppliers and debt collection agencies to resolve issues.
• Processing meter readings and changes of tenancy.
• Investigating and responding to internal and external queries relating to property compliance, maintenance and utilities.
• Handling information securely and complying with GDPR and Target Housing policies.
• Building effective working relationships with landlords, contractors, suppliers, tenants, support workers and internal colleagues.
• Keeping up to date with relevant legislation and ensuring processes remain compliant with current requirements.
• Contributing to the continuous improvement of property, compliance and utility processes.
• Completing mandatory and role-specific training and attending relevant meetings and one-to-one meetings.
• Undertaking any other reasonable duties as directed by the Management Team.

Skills

Organisation

Attention to detail

Health & Safety

Proactive

Outlook

Excel

Databases

Online portals

Numeracy

Communication

Independent

Teamwork

Adaptable

Integrity

Continuous improvement

Utility billing

Tools

Outlook

Excel

Databases

Online portals

Job description

Target Housing is seeking a Property Compliance Administrator (Maintenance) in Rotherham to coordinate gas safety, EPCs and EPC requirements, inspections and utility accounts across the portfolio. You will liaise with landlords, tenants and contractors, ensure timely actions, and maintain accurate compliance records.

The role emphasizes organisation, attention to detail, IT proficiency, and a proactive approach to meet safety and regulatory deadlines. DBS checks and references are required.