Property Claims Handler

JDR Group; Oldham; On-site; GBP 24,000 - 27,000; Full time

Job summary

An established industry player is seeking a proactive and empathetic Claims Handler to manage property damage claims from notification through to settlement. This role involves ensuring customer satisfaction and timely progress on claims, coordinating with contractors, and drafting accurate reports for insurer liability decisions. The ideal candidate will have experience in property insurance claims handling, strong communication skills, and a detail-focused approach. Join this dynamic team and contribute to improving service delivery in a supportive environment.

Qualifications

• Experience in property insurance claims handling is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Manage claims end-to-end, ensuring timely progress and customer satisfaction.
• Liaise with stakeholders to gather information and provide updates.

Skills

Property Insurance Claims Handling

Communication Skills

Interpersonal Skills

Organisational Skills

Detail-oriented

Microsoft Office Proficiency

Education

Cert CII (or equivalent)

Job description

Job Title:
Property Claims Handler

Location:
Oldham (Office Based)

Salary:
£24,500 - £27,000 (DOE)

Days of work:
Monday to Friday


We are seeking a proactive and empathetic Claims Handler to manage property damage claims from notification through to settlement for one of our key clients based in Oldham.


Key Responsibilities:

• Manage claims end-to-end, ensuring timely progress and customer satisfaction
• Liaise with all stakeholders to gather information and provide updates
• Appoint and coordinate contractors, ensuring compliance with service standards
• Assess claims using technical knowledge, site data, and documentation
• Draft clear, accurate reports for insurer liability decisions
• Continuously seek improvements in process and service delivery
• Ensure compliance with relevant legislation and industry regulations

What We’re Looking For:

• Experience in property insurance claims handling
• Solid understanding of relevant legislation and industry protocols
• Strong communication and interpersonal skills
• Organised, detail-focused, and capable of managing deadlines
• Proficient in Microsoft Office; Cert CII (or equivalent) desirable
• Self-motivated team player with a solutions-focused mindset

JDRCC
JDR is acting as an Employment Agency in relation to this vacancy.
JDRCC