Claims Handler - Property

Davies; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking an experienced Claims Handler to join their Casualty team in Leeds. This full-time role involves managing claims, negotiating settlements, and providing exceptional service to clients. The position offers a hybrid working model and numerous benefits including training programs and flexible working options.

Benefits

Leadership training programme

Funding for professional qualifications

Pension, 5% employee and 5% employer contribution

25 days holiday, increasing with service

Flexible working options

Qualifications

• Proficiency in managing Claims from cradle to grave.
• Exceptional communication abilities across various levels.
• Commitment to delivering outstanding customer service.

Responsibilities

• Handle allocated claims and negotiate settlements.
• Obtain relevant evidence and prepare detailed reports.
• Communicate with insurers, policyholders, and brokers.

Skills

Communication

Customer Service

Teamwork

Adaptability

Job description

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Description

Department: Claims Management

Location: Leeds

Description

Hours: Full-Time, 35 hours per week Monday - Friday.
Location: Hybrid, Glasgow

Successful applicants will be required to attend the Glasgow or Stoke office once a week.

Our Opportunity:

Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team.

This position offers a stimulating and supportive environment where the successful individual will be joining a dedicated team, providing a first-class claims handling service to major clients.

What will your day look like:

• Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
• Evidence Gathering: Obtain all relevant evidence and documentation.
• Reserve Management: Regularly review and maintain proper reserves.
• Negotiation: Negotiate settlements within agreed authority limits.
• Resolution: Determine appropriate actions to resolve each case.
• Liaison: Communicate with insurers, policyholders, and brokers.
• Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
• Professional Correspondence: Maintain proactive communication with all parties involved.
• Adherence to Procedures: Handle cases according to documented procedures and client requirements.
• Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company facilitated training programs
  
  

Knowledge and Abilities:

Essential:

• Proficiency in managing Claims from cradle to grave.
• Investigation of Liability.
• Management of personal caseload.
• Exceptional communication abilities across various levels.
• Commitment to delivering outstanding customer service.
• Collaborative team player.
• Demonstrated adaptability and versatility.

Desirable:

• Experience in managing Property Damage claims.
• Familiarity with reserving strategies.
• Knowledge of how to value injury claims.
• Understanding of Civil Procedure Rules and the Claims Portal.

#INDUKI

Benefits:

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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