Property Assistant

Cottrell Moore Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Perkbox

Company Pension Scheme

Group Life Assurance

Staff Discount on all products

Cycle to Work Scheme

Employee Assistance Programme

Long Service Awards

23 days annual leave + bank holidays +

Job summary

Cottrell Moore Ltd is seeking a proactive Property Assistant to support the management of a diverse portfolio of up to 300 residential properties. You will maintain accurate property records, coordinate with tenants, agents and contractors, and assist the Property Manager in day-to-day operations.

The role emphasizes organisation, communication, and a proactive multitasking approach within a busy property team environment.

Qualifications

• Strong organisational and communication skills.
• Proactive attitude and ability to multitask in a fast-paced environment.
• Experience in property management or a similar administrative role is a plus.

Responsibilities

• Supporting all aspects of managing the company's residential and commercial property portfolio.
• Keeping property records accurate and up-to-date using our management software.
• Maintain records of maintenance requests and history for each property.
• Answering telephones, handle tenant queries and redirect calls as necessary.
• Communicate with residential and office tenants, agents and housing associations.
• Coordinate with third-party contractors to schedule inspections.
• Management of the maintenance email inbox and maintain continuous communication with the property team.
• Handle general administrative tasks, including key distribution to agents, tenants, and contractors.
• Scan, index, and organise documentation to support daily property team operations.
• Report directly to the Assistant Property Manager and other relevant senior team members.
• Obtain quotations and pricing for appliances, materials, furnishings and related items.
• Conduct meter readings and handle utility change notifications for move-ins and move-outs.
• Attend property visits and inspections as required.
• Perform various ad hoc tasks that arise within the property department.

Skills

Organisational skills

Communication skills

Property management experience

Job description

Property Assistant

Working pattern: Monday to Friday 8-5pm (40 hour contract)

Are you a proactive, detail-oriented professional with a passion for property management? We're looking for a Property Assistant to become a key player in this dynamic and supportive team. You'll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants.

Benefits

• Perkbox - 24/7 discounts, wellbeing support, online GP access & more
• Company Pension Scheme
• Group Life Assurance (up to 3x salary, subject to service)
• Staff Discount on all products
• Cycle to Work Scheme
• Employee Assistance Programme
• Long Service Awards
• 23 days annual leave + bank holidays + your birthday off

Key responsibilities

• Supporting all aspects of managing the company's residential and commercial property portfolio.
• Keeping property records accurate and up-to-date using our management software.
• Maintain records of maintenance requests and history for each property.
• Answering telephones, handle tenant queries and redirect calls as necessary.
• Communicate with residential and office tenants, agents and housing associations.
• Coordinate with third-party contractors to schedule inspections.
• Management of the maintenance email inbox and maintain continuous communication with the property team.
• Handle general administrative tasks, including key distribution to agents, tenants, and contractors.
• Scan, index, and organise documentation to support daily property team operations.
• Report directly to the Assistant Property Manager and other relevant senior team members.
• Obtain quotations and pricing for appliances, materials, furnishings and related items.
• Conduct meter readings and handle utility change notifications for move-ins and move-outs.
• Attend property visits and inspections as required.
• Perform various ad hoc tasks that arise within the property department.

What You'll Bring

• Strong organisational and communication skills.
• A proactive attitude and ability to multitask in a fast-paced environment.
• Experience in property management or a similar administrative role is a plus.