Assistant Property Manager

Adecco Portugal; Greater London; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

28 Days Paid Annual Leave

Company pension

Social events

Supportive working environment

Job summary

Adecco Group UK & Ireland is recruiting a Property Administrator to support a residential block management portfolio on a temporary to permanent basis. The role focuses on providing administrative and operational support, liaising with leaseholders, contractors, and clients to ensure smooth property management processes.

Key duties include handling service charge accounts, coordinating maintenance contracts, and ensuring health and safety compliance across developments.

Qualifications

• Experience in residential block/property management.
• Excellent organisational and time management skills.
• Strong communication and customer-focused approach.

Responsibilities

• Support Property Managers in day-to-day management of a residential property portfolio.
• Assist with maintenance issues, major works, reporting and client communications.
• Liaise with leaseholders, residents, contractors and suppliers to resolve property-related matters.
• Distribute correspondence, notices and communications to leaseholders.
• Assist with leaseholder enquiries relating to service charges.
• Support management of routine maintenance contracts and service visits.
• Monitor health and safety compliance and regulatory obligations.
• Log insurance claims and liaise with insurers.
• Prepare management information packs for property sales/refinancing.
• Coordinate meetings with on-site teams and leaseholders/clients.

Skills

Residential block management

Organisational skills

Communication skills

Attention to detail

Team collaboration

IT proficiency

Customer-focused

Tools

Microsoft Office

Job description

Property Administrator

Location: NW4

Job Type: Temporary to Permanent

Salary: 35- 40K

About the Role

Our client, a well-established and respected property management company, is seeking an organised and proactive Property Administrator to join their growing team on a temp to perm basis. This is an excellent opportunity for someone with block management experience who is looking to develop their career within a professional and supportive environment.

Working closely with two Property Managers, you will provide essential administrative and operational support across a medium-sized portfolio of residential properties. The successful candidate will possess excellent organisational skills, strong attention to detail, and the ability to communicate effectively with leaseholders, contractors, clients, and colleagues.

This role would suit an individual who is experienced within residential block management and can quickly become a key member of the property management team.

Key Responsibilities

• Supporting Property Managers in the day-to-day management of a residential property portfolio.
• Assisting with maintenance issues, major works projects, reporting, and client communications.
• Liaising with leaseholders, residents, contractors, and suppliers to resolve property-related matters.
• Managing and distributing correspondence, notices, and communications to leaseholders.
• Assisting with leaseholder enquiries relating to service charge accounts.
• Supporting the management of routine maintenance contracts and service visits, including lifts, fire alarms, water testing, and other statutory requirements.
• Monitoring health and safety compliance, risk assessments, and regulatory obligations.
• Logging insurance claims and liaising with insurers to ensure timely resolution.
• Assisting with the preparation of management information packs for property sales and refinancing.
• Working collaboratively with on-site teams to ensure the smooth running of developments.
• Issuing service charge demands, ground rent demands, and Section 20 consultation notices.
• Liaising with the credit control team regarding arrears management.
• Processing contractor invoices and resolving any related queries.
• Handling incoming telephone calls, taking messages, and prioritising follow-up actions.
• Maintaining accurate records and carrying out general administrative duties.
• Liaising with utility providers and brokers to ensure accounts and contracts are maintained.
• Coordinating internal meetings and leaseholder/client meetings.
• Preparing agendas, reports, and supporting documentation for meetings.

About You

To be successful in this role, you will have:

• Previous experience within residential block/property management.
• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal.
• A professional and customer-focused approach.
• High levels of accuracy and attention to detail.
• The ability to manage a varied workload and prioritise effectively.
• Confidence in dealing with leaseholders, contractors, and clients.
• Strong administrative and IT skills.
• The ability to work collaboratively within a team environment.

What's on Offer?

• Temporary to permanent opportunity with long-term career prospects.
• Opportunity to join a reputable and growing property management company.
• 28 Days Paid Annual Leave
• Company pension.
• Social events.
• Supportive and professional working environment.
• Varied and engaging role within a busy property management team.
• Competitive salary and benefits package upon permanent appointment.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.