Property Asset Management Support Specialist

Oxford City Council; Oxford; On-site; GBP 26,000 - 34,000; Full time

Job summary

Oxford City Council is seeking a proactive Business Support Officer to join the Housing Asset Management team. You will help maintain property records, support business systems, and handle customer enquiries, Right to Buy applications, complaints, and information requests.

You will work across ICT-enabled processes, managing competing priorities and ensuring accurate data to support service delivery, improvements and stakeholder relationships.

Qualifications

• Experience with data and ICT systems.
• Strong administrative skills and ability to manage competing priorities.
• Excellent communication and stakeholder relationship building.

Responsibilities

• Maintain property records and information requests.
• Manage business systems and data to support service delivery.
• Handle Right to Buy applications and customer enquiries.
• Address complaints and support stakeholder engagement.

Skills

Proactive

Adaptable

Data handling

ICT systems

Organisational skills

Customer service

Attention to detail

Tools

Property records management

Job description

Oxford City Council is seeking a proactive Business Support Officer to join the Housing Asset Management team. You will help maintain property records, support business systems, and handle customer enquiries, Right to Buy applications, complaints, and information requests.

You will work across ICT-enabled processes, managing competing priorities and ensuring accurate data to support service delivery, improvements and stakeholder relationships.