Property Administrator

Tate Recruitment; Woking; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Annual discretionary bonus

Hybrid work after training

Excellent training and benefits

Job summary

Tate Recruitment is seeking a Property Administrator for a Guildford-based role. You will manage property portfolios, ensure client SLAs are met, and maintain records. The position offers a hybrid setup with 2 days working from home after training and an annual discretionary bonus.

Property experience is not essential but can be helpful. The role requires strong multi-tasking and organisational skills to handle multiple client requirements and deadlines.

Qualifications

• Property portfolio management experience not essential but helpful.
• Ability to multi-task and stay organised.
• Customer-focused with a commitment to service levels.

Responsibilities

• Effectively manage a portfolio of properties ensuring client requirements are delivered in accordance with SLAs.
• Demonstrate customer-centric approach in day-to-day actions.
• Maintain accurate manual and computer records for each property per procedures.
• Meet KPIs related to price achieved, time to sell, % under offer and stock turnover.
• Communicate with clients, suppliers and third parties in a professional manner.
• Process incoming post, faxes and emails promptly.
• Handle incoming calls professionally and assist in the absence of the responsible person.
• Assist the Senior/Assistant Managers on ad hoc projects and during busy periods.

Skills

Multi-tasking

Organisation skills

Job description

Property Administrator

• £25k-£26k based on exp
• Annual discretionary Bonus
• Excellent Training and Benefits offered
• 2 days working from home after training
• GUILDFORD BASED

Our client based in Guildford has 2 openings to join an expanding team.

Property experience isn’t essential but can prove helpful. The job can be demanding so being able to multi task and organisational skills are helpful.

Key duties:

• To effectively manage a portfolio of properties ensuring that the requirements of clients are delivered in accordance with agreed service level agreements.

• To demonstrate within your day-to-day role appropriate controls to ensure the customer is at the heart of everything you do.

• Maintain accurate manual and computer records for each property, in line with company procedures and client requirements.

• To ensure the key performance indicators are met in relation to price achieved, time to sell, percentage under offer and stock turnover

• Ensure all written and verbal communications with clients, suppliers and all third parties are conducted in a business like and professional manner

• Action, record and file all incoming post, faxes and emails.

• Promptly deal with incoming telephone calls in professional and business-like manner and offer assistance in the absence of the person who the call is intended for.

• From time to time assist the Assistant Team Manager/Team Manager with ad hoc projects.

• To provide assistance to the Senior Property Sales Advisor/Team Manager as well as assistance to other team members during busy and holiday periods.