Property Administrator

CCA Recruitment Group; Sauchie; Hybrid; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Fully funded TPI Property Management Q

Hybrid working

28 days holiday incl. public holidays

Birthday day off

Pension scheme

Sick pay scheme

Ongoing training and development

Job summary

CCA Recruitment Group is seeking a Property Administrator in Alloa, Scotland (Hybrid). The role involves supporting residential developments, coordinating maintenance, and delivering exceptional customer service.

Training will be provided, including sponsorship for the TPI Property Management Qualification, with structured progression into Property Management. You will engage with homeowners, contractors and residents, manage a busy inbox, keep records up to date and assist with budgeting and

Qualifications

• 2+ years in customer-focused administration or property-related roles
• Excellent written and verbal communication skills
• Proficient in Microsoft Excel and Office applications

Responsibilities

• Coordinate planned and reactive maintenance for residential developments
• Liaise with homeowners and contractors and provide high levels of customer service
• Assist with budgeting, invoicing and record-keeping
• Support safety inspections and compliance related tasks
• Prepare meeting agendas and distribute minutes
• Maintain accurate records and respond to enquiries in a timely manner

Skills

Customer service

Organisation

Time management

Communication

Problem solving

Tools

Microsoft Office

Job description

Property Administrator

Location: Alloa, Scotland (Hybrid)

Hours: 35 Hours Per Week, Monday to Friday

Salary: £24,000 - £26,000 DOE

Professional Development: Fully funded TPI (The Property Institute) Property Management Qualification with structured career progression into Property Management.

Start Your Career in Property Management

Are you an organised, customer-focused professional looking to build a long-term career within the property sector?

We are looking for a driven and proactive Property Administrator to join a growing and supportive team. Whether you already have some property experience or come from a strong customer service, administration, housing, estate agency, account management or service-focused background, full training will be provided.

As part of your development, the successful candidate will receive full sponsorship to study towards the TPI Property Management Qualification, giving you the opportunity to gain an industry-recognised professional accreditation while building a rewarding long-term career.

The Role

This is a varied and rewarding position where you'll support the management of residential developments, coordinate maintenance projects, liaise with homeowners and contractors, and deliver exceptional levels of customer service.

You will play a key role in ensuring developments are maintained to a high standard while building positive relationships with residents, suppliers and contractors.

The role offers a mix of office-based and hybrid working, together with occasional visits to residential developments and homeowner meetings.

Key Responsibilities

Property Management

• Coordinate planned and reactive maintenance works across residential developments
• Obtain quotations and manage contractor tenders
• Monitor contractor performance and quality standards
• Arrange safety inspections and ensure follow-up actions are completed
• Support the onboarding of new residential developments
• Assist with budget monitoring and expenditure control
• Keep homeowners informed regarding maintenance projects and updates

Customer Service

• Build positive relationships with homeowners and residents
• Respond professionally and efficiently to customer enquiries
• Organise and coordinate homeowner meetings
• Prepare agendas and meeting documentation
• Produce and distribute meeting minutes
• Resolve customer concerns and manage expectations

Administration

• Manage a busy shared inbox and prioritise enquiries
• Maintain accurate records using internal systems
• Assist with insurance renewals and administration
• Support invoicing and debt recovery processes
• Update compliance and property records
• Produce reports and maintain accurate documentation

About You

• At least 2 years' experience in a customer-focused, administration, housing, property, estate agency, account management or service environment
• Excellent verbal and written communication skills
• Strong organisational and time-management abilities
• High levels of accuracy and attention to detail
• Good Microsoft Office skills, particularly Excel
• A proactive and solutions-focused approach
• The ability to manage multiple priorities in a busy environment
• A full UK driving licence and access to a vehicle
• A genuine interest in developing a career within residential property management

What's On Offer?

• Salary of £24,000 - £26,000 DOE
• Fully funded TPI Property Management Qualification
• Structured career development programme
• Hybrid working
• 28 days holiday including public holidays
• Additional annual leave for long service
• Birthday day off
• Pension scheme
• Sick pay scheme
• Ongoing professional training and development
• Supportive and collaborative working environment
• Opportunities for long-term career progression