Property Admin & Client Support Coordinator

PARAMOUNT INDEPENDENT PROPERTY SERVICES LLP; Rochester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

28 days annual leave

Nest pension scheme

Employee Assistance Programme

Birthday leave

Annual shopping voucher

Gym membership/cinema pass after 5 yrs

Job summary

PARAMOUNT INDEPENDENT PROPERTY SERVICES LLP is seeking a proactive Property Administrator to join our Rochester office. You will provide administration support to our Voids Management Team, handling calls, updates, and planning for external staff in a fast-paced environment.

The role requires at least 1 year in property management and customer service, good organisation, and strong communication. DBS check and driving licence are preferred; you will work a 9-hour day Monday to Friday with

Qualifications

• Minimum 1 year in property management.
• Minimum 1 year in customer service.
• Excellent organisation and communication skills.
• Basic computer skills and DBS check may be required.

Responsibilities

• Answering calls from clients, providing polite and professional service.
• Manage calls regarding enquiries, repairs and anti-social behaviour incidents.
• Plan and communicate jobs for external team and update on progress.
• Communicate with staff, clients and other agencies in a professional manner.
• Respond to messages via email and phone in a timely manner.
• Update events using our database (training provided).
• Carry out other duties to support smooth operation and uphold company reputation.

Skills

Property management

Customer service

Job description

PARAMOUNT INDEPENDENT PROPERTY SERVICES LLP is seeking a proactive Property Administrator to join our Rochester office. You will provide administration support to our Voids Management Team, handling calls, updates, and planning for external staff in a fast-paced environment.

The role requires at least 1 year in property management and customer service, good organisation, and strong communication. DBS check and driving licence are preferred; you will work a 9-hour day Monday to Friday with