Project Support Administrator

Ocean Housing Group; St. Austell; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

27 days holiday + bank holidays (pro‑r

Professional membership fees paid

Company sick pay

Pension with death in service

Home office work payment

Medicash health plan

Cycle to work

Rewards & recognition

On-site parking

Employee assistance programme

Family-friendly policies

Job summary

Ocean Housing Group is seeking a Project Support Administrator to join the Property Services team on an 18-month fixed term, part-time basis (22.2 hours per week). The role supports project delivery, keeps records accurate, and ensures actions are followed through with external suppliers.

The ideal candidate will be highly organised with strong MS Office skills, minute taking experience, and a customer-focused approach. GCSEs in English and Maths, plus administration experience, are required.

Qualifications

• GCSEs (or equivalent) in English and Maths.
• Previous administration experience, including accurate written correspondence and data entry.
• Experience using IT systems and computerised databases.
• Good Microsoft Office skills, including Word and Excel.
• Experience of minute taking.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Experience of delivering excellent customer service.

Responsibilities

• Take ownership of the project Risks, Issues, Actions & Decisions Log, keeping information accurate and up to date.
• Organise project meetings and ensure the right people are invited.
• Manage meeting rooms and other resources.
• Take clear notes and record actions from project meetings and Project Board meetings.
• Proactively monitor and chase outstanding actions, highlighting risks to the Project Manager.
• Liaise with external suppliers regarding attendance and actions.
• Maintain accurate data while following GDPR requirements.

Skills

Organisational skills

Data entry

Minute taking

MS Office

Attention to detail

Customer service

Time management

Decision making

Teamwork

Education

GCSEs in English and Maths

Tools

Word

Excel

Database systems

Job description

The Vacancy

Join Ocean Housing as a Project Support Administrator

The role is being offered on a Fixed Term basis for 18-months, part time, over 22.2 hours a week. The salary is £15,526.68 per annum (FTE £25,877.80)

We are looking for a Project Support Administrator to join our Property Services team and provide essential support to our project team.

This is a great opportunity for an experienced administrator who enjoys working in a busy project environment, coordinating meetings, keeping accurate records and making sure actions are followed through. You'll work with colleagues from across the organisation as well as external suppliers involved in delivering the project.

You'll play a key role in keeping the project organised and moving forward. Your responsibilities will include:

• Taking ownership of the project Risks, Issues, Actions & Decisions Log, keeping information accurate and up to date.
• Organising project meetings and making sure the right people are invited.
• Managing meeting rooms and other resources.
• Taking clear notes and recording actions from project meetings and Project Board meetings.
• Proactively monitoring and chasing outstanding actions, highlighting anything at risk of missing its target to the Project Manager.
• Liaising with external suppliers regarding meeting attendance and completion of actions.
• Maintaining accurate and timely data while following GDPR requirements.

What we are looking for:

You will be someone who is naturally organised, methodical and comfortable managing competing priorities. You'll have excellent attention to detail and take pride in seeing tasks through to a high-quality finish.

You will bring:

• GCSEs (or equivalent) in English and Maths
• Previous administration experience, including accurate written correspondence and data entry.
• Experience using IT systems and computerised databases.
• Good Microsoft Office skills, including Word and Excel.
• Experience of minute taking.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Experience of delivering excellent customer service.
• The ability to make decisions within defined procedures.
• A positive, welcoming and professional approach.
• The ability to remain focused and productive when working under pressure.
• A collaborative approach and the ability to work effectively as part of a team.

Why join Ocean Housing?

• Be part of a values-driven organisation making a real difference to communities
• Supportive team culture with a strong focus on wellbeing
• Opportunities for learning, development and career progression
• A role where no two days are the same and your contribution genuinely matters

At Ocean Housing, we're committed to equality, diversity and inclusion, and we welcome applications from all sections of the community.

Our Benefits Include:

• 27 days holiday + bank holidays (pro-rata)
• Professional membership fees paid
• Company sick pay scheme
• Workplace pension with death in service benefit
• Home office work payment
• Medicash health plan (including dental & optical)
• Cycle to work scheme
• Rewards & recognition programme
• On-site parking
• Employee assistance programme
• Family-friendly policies

Key Dates:

• Closing Date: Tuesday 13th of October 2026 at Midnight

The Company

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice 'Choice Based Lettings' scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.

Mission Statement

"To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community."

At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.

Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Benefits

• Generous Holiday Entitlement
• Healthcare Benefits
• Occupational Sick Pay Scheme
• Pension which includes Death in Service Benefit
• Family friendly
• Committed to Training and Developing our Employees
• Cycle to Work

Values

• Honest, Enthusiastic and Always Positive
• Passionate about Customer Service
• Quality and Value in all we do
• Innovative, Ambitious and Brave for the future of our Business, Customers and Communities

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2022 Award

Winner

Best Place to Work at Cornwall Business Awards 2022

Sponsored by the Skills Hub

"This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued - Well Done!"