DMC Trade Operative

Ocean Housing; St. Austell; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

27 days holiday

Sick pay

Pension 4% employer

Health plan

Flu jab

Employee assistance

Cycle to work

Family friendly

Job summary

Ocean Housing Ltd in Cornwall is seeking a Damp, Mould and Condensation Trade Operative to maintain and improve our housing stock and other properties. You will work as part of the Property Services Team delivering responsive repairs and building work.

The role is permanent full-time (40 hours per week) with a salary of £30,900 per annum. NVQ2 or equivalent and a full clean driving licence are required, with experience across primary and secondary trades in occupied domestic properties.

Qualifications

• NVQ level 2 qualification or equivalent evidenced experience.
• Full clean driving licence.
• Experience and competency in the primary trade and in enabling/secondary trades.
• Experience working in occupied domestic properties.
• Ability to deliver high-quality work with minimal disruption and strong customer service.
• Experience in developing relationships and providing excellent customer service.

Responsibilities

• Primary trade: decoration (washdowns, prep, stain-block, painting).
• Secondary trade: loft insulation, repairs of trickle vents.
• Undertake building maintenance and improvement work, solo or in a team.
• Ensure works are high quality, efficient and offer value for money.
• Refer to Job Description for detailed role requirements.

Skills

Team player

Customer service

Communication

Adaptable under pressure

Education

NVQ level 2 or equivalent

Full clean driving licence

Job description

The Vacancy

Our Property Services Team are currently recruiting for a Damp, Mould and Condensation (DMC) Trade operative.

Working as part of a team you will be providing responsive repairs, building maintenance and improvement work to the company's housing stock and other properties.

The position is permanent, full time (40 hours per week) with a salary of £30,900 per annum.

Trade Responsibilities:

Primary Trade - Decoration (Washdowns, Preparation, Stain-block, Painting)

Secondary Trade - Loft Insulation, Repairs of Trickle Vents

Working alone or as part of a team you will undertake duties on building maintenance and improvement work including repair, replacement, installation, removal, demolition, cleaning and making good as appropriate.

You will ensure works provided are of the highest quality, efficient and good value for money for our customers.

For more guidance on the role requirements and specific responsibilities please refer to the Job Description.

Qualifications and Experience:

• You will hold a relevant NVQ level 2 qualification or equivalent evidenced experience
• Hold a Full Clean Driving Licence
• You will have experience and competency in the appropriate primary trade and experience and competency in the enabling and associated secondary trades.
• Experience of working in occupied domestic properties
• You will be able to provide a quality service to tenants by carrying out works to a high standard in an efficient, effective, professional, respectful and safe manner ensuring excellent levels of customer service and minimal disruption to customers
• Experience in providing excellent customer service and developing relationships

We are committed to safeguarding and promoting the welfare of vulnerable groups and appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

About You:

• A Team Player working well with others
• Have good customer service skills along with good interpersonal and communication skills
• Be able to work under pressure, meet deadlines and remain calm under pressure
• Values equality, diversity and inclusion and takes appropriate action when there is evidence of discrimination or inequality

Benefits:

• 27 days holiday (plus Bank Holidays)
• Occupational Sick Pay at 3 months Full Pay and 3 months at Half Pay
• Company Pension: 4% Employer Pension Contribution (includes Death in Service Benefit of 3x annual salary)
• Health Cash Plan (inc Dental and Optical cover)
• Health and Wellbeing initiative includes yearly Flu Jab
• Employee Assistance Programme
• Cycle to Work Scheme
• Family Friendly Policies

Closing Date:

Wednesday 30th of September 2026 at Midnight

Interviews to be held:

Tuesday 6th of October 2026 Interviews will be face to face at our Head Office in St Austell

The Company

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice 'Choice Based Lettings' scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.

Mission Statement

"To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community."

At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job.

Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Benefits

• Generous Holiday Entitlement
• Healthcare Benefits
• Occupational Sick Pay Scheme
• Pension which includes Death in Service Benefit
• Family friendly
• Committed to Training and Developing our Employees
• Cycle to Work

Values

• Honest, Enthusiastic and Always Positive
• Passionate about Customer Service
• Quality and Value in all we do
• Innovative, Ambitious and Brave for the future of our Business, Customers and Communities

2022 Award

Winner

Best Place to Work at Cornwall Business Awards 2022

Sponsored by the Skills Hub

"This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued - Well Done!"