Project Supervisor - Belfast

TK Elevator GmbH; Belfast City District; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

34 days holiday

Pension scheme

Health cash plan

Life Assurance

Gym membership subsidy

Enhanced maternity/paternity provision

Electric Cars salary sacrifice

Cycle2Work

Long Service award

Employee Assistance Programme

Refer a friend

Job summary

TK Elevator GmbH in Belfast seeks an experienced Project Supervisor to lead New Installation and Modernisation teams, ensuring safe, quality-driven and cost-effective project delivery. You will monitor performance metrics, coordinate engineers, and maintain strong customer relationships while upholding company policies.

The role requires excellent communication, initiative and organisational skills, with travel to sites as needed.

Qualifications

• Previous experience in a Project Supervisor role.
• Experience in engineering/manufacturing or construction environments.
• Experience with high-volume production is beneficial.

Responsibilities

• Monitor operational metrics and support achievement of performance targets.
• Supervise New Installation and Modernisation Engineers with monthly meetings and safety reviews.
• Ensure works comply with policies, procedures and working practices.
• Visit customers to discuss requirements, provide updates and monitor satisfaction levels.
• Own and resolve customer complaints per internal processes.
• Oversee engineer timesheets, holidays and night call rota schedules.
• Prepare CPPs, Method Statements, Quality Plans and Programmes for approval.
• Conduct monthly financial reviews and report re-estimates.
• Ensure snag-free project completion and handover to Service team.

Skills

Project management

Team supervision

Operations coordination

Customer relationship management

Driving licence

Job description

What We Expect

Project Supervisor will be responsible for managing a varying portfolio within the region of Ireland based in our Belfast office, reporting to the Head of Projects. This role will be responsible for directing and supervising their New Installation and Modernisation teams and ensuring jobs are managed in a safe, quality driven and cost-effective manner.

As a Project Supervisor, your day to day will include:

• Monitor operational metrics and support the achievement of performance targets
• Supervise and coordinate New Installation and Modernisation Engineers, including conducting monthly meetings, performance reviews and health & safety visits
• Ensure all works are carried out in accordance with company policies, procedures and working practices
• Ensure all materials supplied comply with relevant regulatory codes, standards and customer specifications
• Visit customers to discuss work requirements, provide updates and monitor customer satisfaction levels
• Take ownership of customer complaints, ensuring they are managed in line with internal processes and resolved effectively
• Work closely with Modernisation and New Installation teams to ensure accurate, best-engineered materials are provided to support successful project delivery and profitability
• Oversee engineer timesheets, holiday requests and night call rota schedules
• Champion excellent customer service and health & safety practices, promoting TK Elevator values and behaviours
• Prepare and submit CPPs, Method Statements, Quality Plans and Programmes through to approval
• Verify key payment milestone dates with Credit Control prior to releasing units for manufacture and handover to the customer
• Submit project variations promptly and agree final accounts before project closure
• Conduct monthly financial reviews of projects, identifying and reporting positive and negative re-estimates where applicable
• Ensure snag-free project completion and successful handover to the Service team
• Complete and submit analysis reviews for projects exceeding the current target efficiency

Who we are looking for

• Previous experience in a Project Supervisor role
• Experience working in an Operational role in an engineering/manufacturing or construction industry
• Experience of a high-volume production environment
• Customer relationship management skills and experience
• Hold a full UK Driving License and able to travel
• Excellent verbal and written communication skills
• The ability to use your initiative and work well with others
• Positive attitude and receptive to change
• Extremely organised
• Superior customer-care skills
• The ability to self-assess and take ownership of personal development
• An advocate for H&S regulations in the workplace

What we offer

• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme

Who we are

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.