Project Officer – Renters Right’s Act

Civic Recruitment Limited; Walthamstow; On-site; GBP 42,000 - 54,000; Part time

Job summary

Civic Recruitment Limited is seeking a Project Officer for a 3-month contract to support the Renters’ Rights Act implementation within the Housing service, coordinating activities and ensuring legislative compliance.

You will work with Directors and Officers to deliver housing service improvements, manage documentation, and build relationships with stakeholders while maintaining high standards of reporting and data analysis.

Qualifications

• Experience with Renters’ Rights Act and Homelessness Reduction Act 2017.
• Experience managing projects in large or complex organisations.
• Experience working with internal and external stakeholders.
• Strong report writing, communication, numeracy and analytical skills.
• Excellent organisational skills with ability to manage priorities independently.
• Ability to maintain project documentation systems.

Responsibilities

• Support the planning, coordination, and delivery of projects relating to the Renters’ Rights Act.
• Provide specialist advice and recommendations based on current legislation, policy, research, and data analysis.
• Ensure compliance with relevant legislation, regulations, and corporate policies.
• Manage and resolve complex or escalated customer enquiries within the scope of the project.
• Contribute to the development of service plans that support strategic housing objectives.
• Research legislative and policy developments, analysing information to produce reports, recommendations, and action plans.
• Develop, implement, maintain, and review systems, policies, procedures, and standards within the project area.
• Support the Housing Options & Support Service in meeting the operational requirements of the Renters’ Rights Act.
• Maintain accurate project documentation, records, and data management systems to support monitoring and reporting requirements.
• Produce reports and updates for stakeholders, ensuring information is accurate, timely, and fit for purpose.
• Build and maintain effective working relationships with internal teams, external partners, and key stakeholders.
• Contribute to the successful delivery of project objectives within agreed timescales, budgets, and quality standards.

Skills

Project management

Report writing

Stakeholder engagement

Analytical skills

Organisational skills

Policy development

Tools

Microsoft Office

Job description

Walthamstow, United Kingdom | Posted on 24/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Month Contract With A Local Authority

Job Purpose

The Project Officer will support the implementation of the Renters’ Rights Act by delivering specialist project support within the Housing service. Working as part of a team of Project Directors, Managers, and Officers, the role will coordinate project activities, provide expert advice, develop policies and processes, and ensure legislative compliance while supporting the successful delivery of housing service improvements.

Key Responsibilities

• Support the planning, coordination, and delivery of projects relating to the implementation of the Renters’ Rights Act.
• Provide specialist advice and recommendations based on current legislation, policy, research, and data analysis.
• Ensure compliance with relevant legislation, regulations, and corporate policies.
• Manage and resolve complex or escalated customer enquiries within the scope of the project.
• Contribute to the development of service plans that support strategic housing objectives.
• Research legislative and policy developments, analysing information to produce reports, recommendations, and action plans.
• Develop, implement, maintain, and review systems, policies, procedures, and standards within the project area.
• Support the Housing Options & Support Service in meeting the operational requirements of the Renters’ Rights Act.
• Maintain accurate project documentation, records, and data management systems to support monitoring and reporting requirements.
• Produce reports and updates for stakeholders, ensuring information is accurate, timely, and fit for purpose.
• Build and maintain effective working relationships with internal teams, external partners, and key stakeholders.
• Contribute to the successful delivery of project objectives within agreed timescales, budgets, and quality standards.

Requirements

• Experience and understanding of the Renters’ Rights Act and the Homelessness Reduction Act 2017.
• Experience of project management within a large or complex organisation.
• Experience working with a range of internal and external stakeholders.
• Experience supporting or working with residents in diverse communities.
• Strong report writing, communication, numeracy, and analytical skills.
• Excellent organisational skills with the ability to manage competing priorities and work independently.
• Ability to develop and maintain effective filing, record management, and project documentation systems.
• Strong interpersonal skills and the ability to build productive working relationships.
• Proficiency in Microsoft Office and other relevant IT systems.

Additional Information

• Location: Hybrid / Council offices (as required).