PRS Lettings Negotiator

Civic Recruitment Limited; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a Housing Liaison role in Lambeth to secure and increase supply of affordable private rented accommodation for a local authority. You will source properties, negotiate with landlords and agents, and support tenants into sustainable tenancies across the PRS schemes.

The role requires knowledge of housing legislation, tenancy processes and safeguarding, with a focus on timely, compliant service delivery and strong stakeholder engagement within public

Qualifications

• Experience working in housing, lettings, homelessness prevention or a related environment.
• Experience negotiating with landlords, agents, customers or other stakeholders to achieve positive outcomes.
• Knowledge of the private rented sector, housing legislation, tenancy processes, and homelessness prevention practices.
• Ability to assess property suitability and identify housing standards, repair issues and potential health and safety concerns.

Responsibilities

• Identify and secure private rented accommodation through proactive engagement with landlords, letting agents, developers, and other providers.
• Negotiate rental terms, incentives and financial assistance packages to secure affordable accommodation for households in housing need.
• Operate a property sourcing and matching service, generating leads through landlord networks, websites, advertising platforms, referrals, and direct outreach.
• Build and maintain positive relationships with landlords and letting professionals, providing information and support on available Council services and schemes.
• Conduct property inspections and prepare reports to assess suitability, condition, health and safety compliance, and housing standards.
• Match suitable applicants to available properties, considering housing needs, affordability, support requirements and tenancy sustainability.
• Arrange and undertake accompanied viewings, advising landlords and tenants throughout the letting process.
• Support tenants with tenancy setup, including advice on Housing Benefit, Universal Credit, direct rent payments and tenancy obligations.
• Work with Housing Advisors and Housing Needs colleagues to assess applicants’ suitability for private rented accommodation.
• Liaise with internal and external partners to maximise property supply, grant opportunities and landlord engagement.
• Promote the Council’s Private Renting Scheme through events, landlord forums and marketing activities.
• Maintain accurate records, case notes, property information and management data using IT systems.
• Respond to enquiries, complaints, elected member correspondence and casework in line with Council procedures.
• Contribute to service development and continuous improvement for a cost-effective, customer-focused housing service.
• Ensure compliance with legislation, policies, financial regulations, safeguarding and data protection.

Skills

Negotiation with landlords

Stakeholder engagement

Customer service

Communication skills

Property management

Housing legislation knowledge

Record keeping

Safeguarding awareness

Job description

Lambeth, United Kingdom | Posted on 09/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector‑specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre‑screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

4 Month Contract With A local Authority

Job Purpose

To secure and increase the supply of affordable private rented accommodation to help prevent and relieve homelessness and meet housing needs across the borough. The role is responsible for sourcing suitable properties, negotiating with landlords and letting agents, supporting prospective tenants into sustainable tenancies, and promoting the Council’s Private Rented Sector (PRS) schemes to maximise housing opportunities for residents.

Key Responsibilities

• Identify and secure private rented accommodation through proactive engagement with landlords, letting agents, developers, and other property providers.
• Negotiate rental terms, incentives, and financial assistance packages to secure affordable accommodation for households in housing need.
• Operate a property sourcing and matching service, generating leads through landlord networks, websites, advertising platforms, referrals, and direct outreach.
• Build and maintain positive relationships with landlords and letting professionals, providing information and support on available Council services and schemes.
• Conduct property inspections and prepare reports to assess suitability, condition, health and safety compliance, and housing standards.
• Match suitable applicants to available properties, taking account of housing needs, affordability, support requirements, and tenancy sustainability.
• Arrange and undertake accompanied viewings, providing advice and guidance to both landlords and prospective tenants throughout the letting process.
• Support tenants with tenancy setup, including advice on Housing Benefit, Universal Credit, direct rent payments, and tenancy obligations.
• Work closely with Housing Advisors and Housing Needs colleagues to assess applicants’ suitability for private rented accommodation.
• Liaise with internal services and external partners to maximise property supply, grant opportunities, and landlord engagement initiatives.
• Promote the Council’s Private Renting Scheme through events, landlord forums, networking opportunities, and marketing activities.
• Maintain accurate records, case notes, property information, and management data using relevant IT systems.
• Respond to enquiries, complaints, elected member correspondence, and casework in accordance with Council procedures and service standards.
• Contribute to service development, continuous improvement initiatives, and the delivery of a cost‑effective and customer‑focused housing service.
• Ensure compliance with relevant legislation, Council policies, financial regulations, safeguarding responsibilities, and data protection requirements.

Requirements

• Experience working in housing, lettings, homelessness prevention, private sector housing, property management, or a related environment.
• Experience negotiating with landlords, agents, customers, or other stakeholders to achieve positive outcomes.
• Knowledge of the private rented sector, housing legislation, tenancy processes, and homelessness prevention practices.
• Ability to assess property suitability and identify housing standards, repair issues, and potential health and safety concerns.
• Strong customer service and communication skills with the ability to build effective relationships with a wide range of stakeholders.
• Experience managing a varied workload and maintaining accurate records and case management information.
• Ability to provide advice and guidance to customers on housing options, benefits, and tenancy‑related matters.
• Strong organisational, negotiation, and problem‑solving skills.
• Good IT skills and experience using case management or housing management systems.
• Understanding of safeguarding, equality, diversity, confidentiality, and data protection requirements.
• Experience working within a local authority housing service or homelessness prevention team.
• Knowledge of Housing Benefit, Universal Credit, and welfare support systems.
• Experience conducting property inspections and preparing property assessment reports.
• Knowledge of landlord incentive schemes, tenancy sustainment, and housing procurement initiatives.
• Membership of, or qualification in, a housing‑related professional body or discipline.

Additional Information

Location: Housing Service / Community-Based Working