Project Manager

Als; Hawarden; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Annual leave 25–30 days

Public holidays

Salary progression

Perkbox membership

Pension

On-site car parking

Job summary

ALS Hawarden is seeking a Project Manager to support our Environmental Client Services team. You will act as the primary contact for clients, coordinate sample analysis, onboarding, and invoicing, and work with operations to ensure smooth service delivery.

The role requires strong communication, multitasking ability, and a proactive team approach. On-site work in Hawarden with full-time permanent employment and benefits.

Qualifications

• Confident engaging with clients via phone, email and in person.
• Able to manage multiple tasks in a busy environment with accuracy and calm.
• Experience in project management or client-facing roles is highly desirable.

Responsibilities

• Be the first point of contact for new and existing clients; deliver a professional, friendly service.
• Provide quotations, assist with pricing, and schedule sample analysis.
• Guide clients through start-up onboarding and project processes.

Skills

Strong communicator

Team player

Detail-oriented

Project management

Client-facing

MS Office proficiency

Tools

MS Office

Job description

At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.Are you a confident communicator, natural team player and detail-focused professional who thrives in a fast-paced environment? We’re looking for a Project Manager to support our Environmental Client Services team at ALS Hawarden .This role is ideal for someone who enjoys building strong client relationships, working collaboratively across departments, and taking ownership of key accounts to ensure exceptional service delivery. If you’re motivated by delivering results, solving problems quickly and being a go-to contact for clients, we’d love to hear from you.About the PositionShift: Monday to FridayLocation: HawardenContract: Full Time, PermanentSalary: £28,255 (dependant on experience)The day to dayAct as the first point of contact for new and existing clients, delivering a professional, friendly and responsive serviceProvide quotations, assist with pricing, and schedule sample analysisGuide clients through project start-up and onboarding processesSupport client portal usage (myALS), and help resolve queries and invoicing issuesAttend client meetings in person or via Microsoft Teams and manage complex projects in partnership with the operations teamBuild and strengthen long-term client relationships through proactive engagement and regular service reviewsCollaborate with internal teams, attend team meetings, and share workloads to ensure smooth service deliveryThe EssentialsA strong communicator – confident engaging with clients via phone, email and in personSomeone who thrives in a busy environment and can juggle multiple tasks with accuracy and calmA proactive team player with excellent organisational and time management skillsGood attention to detail, with a problem-solving approach and a focus on customer satisfactionFamiliarity with Microsoft Office, Outlook and general IT systemsExperience in project management or client-facing roles is highly desirableA positive attitude and flexible approach aligned with ALS valuesOur benefits includeAnnual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)Ability to Buy annual leaveEnhanced Company Sick Pay SchemeSalary Progression Scheme based on technical and behavioural competencies‘Celebrating Success’ Recognition AwardsPerkbox membership providing access to discount vouchers and wellness hubLearning/study supportGroup Personal Pension PlanCar Parking on-siteWorking at ALSThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.EligibilityTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.How to applyPlease apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.