Project Administrator

Ipsum; Folkestone; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Annual leave (20 days)

Bank holidays

Pension

Career development

Professional qualifications

Virtual GP & mental health support

Cycle to Work

Discount club

Life assurance

Long service recognition

Enhanced maternity pay

Volunteer opportunities

Job summary

Trenchless Technologies in Folkestone is seeking a proactive Project Administrator to join our delivery team. You’ll handle on-site admin, procurement support, invoicing, timesheets and data capture to keep projects running smoothly.

You will report to the operations manager and directors, work Monday–Friday from our Folkestone office, and enjoy career development opportunities, pension, and voluntary volunteering options as part of a comprehensive benefits package.

Qualifications

• Experience in office-based, customer-facing roles.
• Strong IT skills including Microsoft Office.

Responsibilities

• Manage timesheets, PPE issuance, scheduling and record keeping.
• Handle purchase orders and invoicing duties.
• Oversee training matrix, QA packs and document tracking.
• Coordinate with fleet for vehicle bookings and project costing data.
• Gather client feedback and address issues to prevent escalation.

Skills

Organised

Customer-focused

Microsoft Office

Data handling

Tools

Ipsum Live

Job description

Project Administrator

Location:Folkestone

Employment type:Full Time

Working Hours:Monday to Friday

What’sin it for you…

We believe in looking after our people, and it shows. When you join Ipsum,you’renot just taking a job —you’restarting a career with real support behind it.

• 20daysannual leave plus bank holidays

• Optiontobuyup to 5additionalholidays

• Group Personal Pension Plan

• Career development & progression with the opportunity to earn professional qualifications

• 24/7 access to a virtual GPandMental health support & counselling services

• Cycle to Work scheme

• Discount club -supermarkets, phone bills, gyms & more!

• Life assurance cover

• Long service recognition

• Enhanced Maternity Pay

• Paid volunteering opportunities in your community

About the role…

As an Administrator you will be part of our Delivery Team that is responsible for thedelivery of all on site works but primary works will be purchase orders, invoicing ofworks and data collection. You will assist and support the delivery team in all aspects of their duties to ensure we deliver a professional and efficient service to our client. Reporting to the operations manager and directors within Trenchless Technologies youwill be able to confidently manage a busy workload on your own initiative and will adopta flexible approach to your working day.

This is a full-time permanent role based from our Folkestone office.

As a Project Administrator you will…

• Workforce & Site Administration: Manage timesheets, PPE issuance, scheduling,closing jobs, and maintaining accurate records in systems like Ipsum Live.
• Procurement & Supplies: Request purchase orders for supplies, monitor safety kits toensure compliance, and handle general admin tasks.
• Training & Compliance: Oversee the training matrix, book courses, manage qualityassurance packs for relining works, and track necessary documents.
• Fleet & Logistics: Report drivers’ hours, coordinate with the fleet for vehicle bookings,and support project costing by tracking relevant data.
• Client Relations & Problem Solving: Gather client feedback, add measures, build strongworking relationships, and address issues early to prevent escalation.

About you…

Ideally have experience and strong background in office-based, customer-focusedroles, supported by solid IT skills, including Microsoft Office. Organised, self-motivated,confident working with data, familiar with Health and Safety requirements, and bring aprofessional, flexible, customer-focused approach.

Our commitment to Equal Opportunities...

We’reproud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, andwe’recommitted to building a diverse and inclusive workforce.
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