Front Desk & Guest Relations Specialist

Chartwells Independent; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Travel discounts

Grocery discounts

Life assurance

Cash rewards

Contributory pension

Wellness programs

Employee Assistance Program

Digital GP services

Learning and development opportunities

WOW Awards

Paid day off

Job summary

Rapport Guest Services recruitment is for a Corporate Receptionist based at a client office in the City of London. The role is full-time, 45 hours per week, Monday to Friday, 8:00–18:00 on a rota. You will welcome guests, manage calls, and support events while acting as the main contact for occupiers.

The ideal candidate has at least one year of receptionist experience, excellent English, and a proactive, friendly approach to deliver outstanding guest service.

Qualifications

• At least one year of receptionist experience in a similar environment (e.g. hotels, premium offices).
• Excellent command of English, both written and spoken.
• Outgoing personality with strong stakeholder relationship skills.
• Ability to work under pressure and stay organised in a busy reception area.

Responsibilities

• Welcoming guests and ensuring a seamless and personal guest journey.
• Handling calls from external and internal contacts professionally.
• Assisting the building manager and supporting events at reception.
• Building relationships and acting as the main contact for office occupiers.
• Collaborating with other departments to ensure smooth guest service.

Job description

Rapport Guest Services recruitment is for a Corporate Receptionist based at a client office in the City of London. The role is full-time, 45 hours per week, Monday to Friday, 8:00–18:00 on a rota. You will welcome guests, manage calls, and support events while acting as the main contact for occupiers.

The ideal candidate has at least one year of receptionist experience, excellent English, and a proactive, friendly approach to deliver outstanding guest service.