Corporate Front Desk Lead - Welcoming & Admin Support

Chartwells Independent; Manchester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Travel discounts

Grocery discounts

Life assurance

Pension scheme

Wellness program

Employee assistance

Digital GP services

Learning & development

WOW Awards

Paid day off

Job summary

Rapport Guest Services in Manchester is seeking a friendly Corporate Receptionist to be the first point of contact for visitors and staff at one of our client offices. You will manage the reception, handle calls, coordinate meeting rooms, and provide general admin support to keep the office running smoothly.

The successful candidate will have excellent communication, a professional attitude, and thrive in a busy corporate setting.

Qualifications

• Excellent people skills and a friendly, approachable personality.
• Strong communication skills both verbal and written.
• Professional appearance and positive attitude.
• Strong customer service focus.
• Good organisation and time management skills.
• Ability to multitask and prioritise tasks effectively.
• Reliable, punctual, and responsible.
• Basic administrative and computer skills (email, MS Office, booking systems).
• Discretion and ability to handle confidential information appropriately.

Responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer and manage incoming phone calls.
• Manage visitor sign-in procedures and maintain accurate visitor records.
• Book and manage meeting rooms and assist with meeting preparations when required.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised, and professional reception area.
• Provide basic administrative support to different departments when needed.
• Coordinate with building management, security, and other service providers.
• Occasionally support with events after hours.

Skills

Communication skills

Professional demeanor

Time management

Multitasking

MS Office

Booking systems

Discretion

Tools

Booking systems

Job description

Rapport Guest Services in Manchester is seeking a friendly Corporate Receptionist to be the first point of contact for visitors and staff at one of our client offices. You will manage the reception, handle calls, coordinate meeting rooms, and provide general admin support to keep the office running smoothly.

The successful candidate will have excellent communication, a professional attitude, and thrive in a busy corporate setting.