Corporate Receptionist - Manchester

Rapport; Greater Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Travel discounts and perks

Pension scheme

Wellbeing & EAP

Learning & development opportunities

WOW Awards

Paid day off for charity

Job summary

Rapport is seeking a friendly Corporate Receptionist to be the first point of contact for visitors and staff at a Manchester office. You will manage the reception area, handle calls, coordinate meeting room bookings, and provide administrative support to ensure smooth day-to-day operations.

The role requires excellent communication, a professional attitude, and the ability to work efficiently in a busy corporate environment. Standard hours are 35 per week, with occasional events after hours.

Qualifications

• Excellent communication and people skills are essential.
• Professional attitude and ability to work in a busy corporate environment.
• Strong customer service focus and friendly demeanor.

Responsibilities

• Greet and welcome visitors, clients and staff in a professional manner.
• Answer and manage incoming phone calls.
• Manage visitor sign-in procedures and maintain records.
• Book and manage meeting rooms and assist with meeting prep.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised reception area.
• Provide basic administrative support to departments as needed.
• Coordinate with building management, security, and service providers.
• Occasionally support events after hours.

Skills

Communication

People skills

Multitasking

Customer service

Professionalism

Job description

Job Introduction

We are looking for a friendly and professional Corporate Receptionist to join our team and be the first point of contact for visitors and staff at one of our Rapport client's offices in Manchester.

As a Corporate Receptionist, you will manage the reception area, handle incoming calls and visitor enquiries, coordinate meeting room bookings, and provide general administrative support to ensure the smooth day-to-day running of the office. The ideal candidate will have excellent communication and people skills, a professional attitude, and the ability to work efficiently in a busy office setting.

You will be the first point of contact for visitors, clients, and staff, you will play a key role in creating a positive first impression and maintaining a welcoming and professional front-of-house environment. Working closely with Hospitality team when supporting events.

This is an excellent opportunity for someone with strong customer service skills who enjoys working in a professional corporate environment.

Type of contract: Full-time, permanent

Hours: 35 per week (Monday-Friday; shift rota basis between 8:30 AM and 5 PM with occasional support with events will be required, so occasional finish at 9 PM)

Salary: £25,941 per annum

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer and manage incoming phone calls.
• Manage visitor sign-in procedures and maintain accurate visitor records.
• Book and manage meeting rooms and assist with meeting preparations when required.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised, and professional reception area.
• Provide basic administrative support to different departments when needed.
• Coordinate with building management, security, and other service providers.
• Occasionally support with events after hours.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Excellent people skills and a friendly, approachable personality.
• Strong communication skills both verbal and written.
• Professional appearance and positive attitude.
• Strong customer service focus.
• Good organisation and time management skills.
• Ability to multitask and prioritise tasks effectively.
• Reliable, punctual, and responsible.
• Strong attention to detail.Ability to remain calm and professional under pressure.
• Good teamwork skills while also able to work independently.
• Basic administrative and computer skills (email, MS Office, booking systems).
• Discretion and ability to handle confidential information appropriately.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.