Corporate Receptionist - Manchester

Rapport Guest Services; Manchester; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Travel discounts

Grocery discounts

Life assurance

Cash rewards

Pension scheme

Wellness programs

Employee Assistance Program

Digital GP services

Learning & development

WOW Awards

Paid day off

Job summary

Rapport Guest Services is seeking a friendly and professional Corporate Receptionist to join one of our client offices in Manchester. You will manage the reception, answer calls, greet visitors, coordinate meeting room bookings and provide general admin support to keep the office running smoothly.

This full-time, permanent role is 35 hours per week, Monday to Friday, with a rota 8:30 AM to 5 PM and occasional events requiring later finish. Salary: £25,941 per annum.

Qualifications

• Excellent communication and people skills in a professional manner.
• Professional appearance and positive attitude.
• Strong customer service focus and ability to multitask.

Responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer and manage incoming phone calls.
• Manage visitor sign-in procedures and maintain accurate visitor records.
• Book and manage meeting rooms and assist with meeting preparations when required.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised, and professional reception area.
• Provide basic administrative support to different departments when needed.
• Coordinate with building management, security, and other service providers.
• Occasionally support with events after hours.

Skills

Communication skills

People skills

Customer service

Professionalism

Time management

Multitasking

MS Office

Booking systems

Tools

MS Office

Booking systems

Job description

We are looking for a friendly and professional Corporate Receptionist to join our team and be the first point of contact for visitors and staff at one of our Rapport client’s offices in Manchester. As a Corporate Receptionist, you will manage the reception area, handle incoming calls and visitor enquiries, coordinate meeting room bookings, and provide general administrative support to ensure the smooth day-to-day running of the office. The ideal candidate will have excellent communication and people skills, a professional attitude, and the ability to work efficiently in a busy office setting. You will be the first point of contact for visitors, clients, and staff, you will play a key role in creating a positive first impression and maintaining a welcoming and professional front-of-house environment. Working closely with Hospitality team when supporting events. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a professional corporate environment.

Type of contract: Full-time, permanent. Hours: 35 per week (Monday-Friday; shift rota basis between 8:30 AM and 5 PM with occasional support with events will be required, so occasional finish at 9 PM). Salary: £25,941 per annum.

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer and manage incoming phone calls.
• Manage visitor sign-in procedures and maintain accurate visitor records.
• Book and manage meeting rooms and assist with meeting preparations when required.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised, and professional reception area.
• Provide basic administrative support to different departments when needed.
• Coordinate with building management, security, and other service providers.
• Occasionally support with events after hours.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Excellent people skills and a friendly, approachable personality.
• Strong communication skills both verbal and written.
• Professional appearance and positive attitude.
• Strong customer service focus.
• Good organisation and time management skills.
• Ability to multitask and prioritise tasks effectively.
• Reliable, punctual, and responsible.
• Strong attention to detail.
• Ability to remain calm and professional under pressure.
• Good teamwork skills while also able to work independently.
• Basic administrative and computer skills (email, MS Office, booking systems).
• Discretion and ability to handle confidential information appropriately.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.