Production Technician

Trek Bicycle Corporation Ltd; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Employee purchase scheme

Employee assistance program

Virtual GP services

Healthcare cashback

Gym membership discounts

Cycle to work scheme

Family friendly policies

Job summary

Trek Bicycle Corporation Ltd is seeking a Production Technician in Battersea, London. The role focuses on caring for bikes, building trust with customers, and preparing models before they reach the shop floor.

You will lead on repairs, demonstrating attention to detail and hands-on problem solving while supporting team quality and learning new servicing methods.

Qualifications

• 3+ years of experience in a bicycle service centre.
• Positive, self-motivated attitude and collaborative, team-focused approach.
• Warm, approachable manner with strong listening skills and a genuine desire to help—even on busy days.
• Excellent communication skills.
• Strong attention to detail and hands-on problem solving.
• Enthusiasm for learning more about bicycle servicing.
• Commitment to ongoing learning and staying up to date with new methods and technologies.

Responsibilities

• Care for bikes so riders can enjoy every moment.
• Lead on working with brand-new models before they hit the shop floor.
• Build trust with customers by applying expertise to keep gear running smoothly.
• As Lead Technician, complete over half of the team’s repairs with accuracy and confidence.
• Support the team’s technical quality and consistency.

Skills

Bike service experience

Team leadership

Communication skills

Attention to detail

Problem solving

Willingness to learn

Customer service

Job description

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us. Together, we’ll achieve great things. Ready to start your journey with us?

Job Description

Position: Production Technician

Location: Battersea

Job Type: Full Time

What you’ll do

As a Trek Production Technician, every day brings something a little different. Your role is focused on caring for bikes so their riders can enjoy every moment on them. You’ll also be one of the first to work with brand‑new models before they hit the shop floor, something many people find especially exciting. Most importantly, you’ll build trust with customers who rely on your expertise to keep their gear running beautifully. As the Lead Technician, you’ll complete over half of the team’s repairs, taking on the most complex work with accuracy, confidence, and care. This is a role where your experience, attention to detail, and problem‑solving skills will really shine. Communication and leadership will also be key as you help support the team's technical quality and consistency.

What you’ll bring to the team

• 3+ years of experience in a bicycle Service Centre
• A positive, self‑motivated attitude and a collaborative, team‑focused approach
• A warm, approachable manner with strong listening skills and a genuine desire to help—even on busy days
• Excellent communication skills
• Strong attention to detail and a love for hands‑on problem solving
• Enthusiasm for learning more about bicycle servicing
• A commitment to ongoing learning and staying up to date with new methods and technologies

Benefits at Trek

• 25 days annual leave per year, plus bank holidays
• Discounted employee purchase scheme on bikes, parts and accessories
• 24/7 employee assistance program and counselling services
• 24/7 virtual GP services
• Healthcare cashback scheme
• Gym membership discounts and discounts on other health and wellbeing brands
• Annual paid time off for charity work
• Death in service benefit
• Cycle to work scheme
• Salary Sacrifice EV vehicle scheme
• Enhanced Family Friendly policies

If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us! Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For.