Production Leader – Textiles & Hospitality Operations

ELIS; Highweek; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

33 Days Holiday

Company Pension

Employee Assistance Programme

On-site Parking

Private Medical

Life Assurance

Job summary

Elis is recruiting for a hands-on production/operations leader to run daily processing centre operations in a fast-paced hospitality textiles environment. You will drive performance against KPIs, coach teams and ensure quality and safety standards are met while maintaining high customer satisfaction.

The role offers opportunities to implement LEAN and Six Sigma improvements, scale resources for demand spikes, and collaborate with account managers to sustain service excellence across hotel and

Qualifications

• Experience leading production/operational teams in textile, hospitality, or logistics.
• Familiarity with LEAN, Six Sigma, or continuous improvement frameworks.
• Strong communication and decision-making skills; ability to coach teams.

Responsibilities

• Lead daily operations within Elis’ hospitality processing centres; ensure timely delivery of linens, towels and uniforms.
• Manage the production team to meet KPIs, quality metrics and customer satisfaction targets (rejections <3%; OTIF >98%).
• Collaborate with local account managers to support service reliability.
• Drive continuous improvement using LEAN/Six Sigma and RFID/stock tools.
• Maintain Health & Safety compliance and ISO-standard operations in a high-volume environment.
• Adapt resources to meet urgent hotel/restaurant client demands and seasonal surges.

Skills

LEAN

Six Sigma

Strong communicator

Decision making

Coaching & development

Education

Degree or equivalent operational experience

Tools

RFID systems

Online stock management tools

Job description

Elis is recruiting for a hands-on production/operations leader to run daily processing centre operations in a fast-paced hospitality textiles environment. You will drive performance against KPIs, coach teams and ensure quality and safety standards are met while maintaining high customer satisfaction.

The role offers opportunities to implement LEAN and Six Sigma improvements, scale resources for demand spikes, and collaborate with account managers to sustain service excellence across hotel and