Product Team Leader

RIVER ISLAND; City of Edinburgh; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading fashion brand as a Product Team Leader in Edinburgh. You'll inspire your team to enhance customer experiences through excellent product handling and visual presentation. With a focus on operational standards and sales performance, this role offers progression opportunities and a supportive work environment.

Benefits

50% Staff Discount

Uniform Allowance

Financial Advice Support

Wellbeing Solutions

Bonus Scheme

Private Pension Plan

Paid Holidays: 28 Days

Qualifications

• Retail experience, preferably in a supervisory role.
• Strong communication and interpersonal skills.
• Ability to motivate and inspire teams.

Responsibilities

• Deliver excellent product placement and create 'wow' wearable outfits.
• Manage store operations confidently, including service, people, and processes.
• Be accountable for KPIs such as sales, stock loss, payroll, and customer feedback.

Skills

Communication

Interpersonal Skills

Adaptability

Motivation

Education

Retail Experience

Job description

We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an exceptional customer journey and foster a positive work environment. You will be an expert in product handling and will continuously strive to enhance the customer experience through outstanding visual presentation and high-quality customer service. Supporting the Product and Commercial Manager, you will help develop the team, maintain operational standards, and achieve outstanding sales, KPIs, and high-performing teams.

This role is a 14-hour vacancy on Fridays and Saturdays.

About The Role

What You'll Be Doing

• Deliver excellent product placement and create 'wow' wearable outfits.
• Maintain strong visual standards with the customer journey as a priority.
• Manage store operations confidently, including service, people, and processes.
• Support the Commercial/Product Manager in empowering the team to prioritize customer experience.
• Utilize commercial tools to drive store performance.
• Be accountable for KPIs such as sales, stock loss, payroll, conversion, customer feedback, and RFID.
• Assist in managing store compliance with health and safety standards.
• Develop the store team to be motivated, engaged, and valued.

You'll Be Perfect If

• You have retail experience, preferably in a supervisory role.
• You are passionate about fashion and trend-aware.
• You possess strong communication and interpersonal skills.
• You can motivate and inspire teams.
• You are proactive, adaptable, and thrive in fast-paced environments.
• You love our products and are committed to creating the best customer experience.

Things To Consider

• Fast-paced environment requiring adaptability and multitasking.
• Ability to analyze customer feedback and sales data for improvements.
• Managing a diverse team with emotional intelligence.
• Hands-on involvement in product movement, floor resets, and physical tasks.
• Weekend and holiday work during busy periods.
• Strong time management skills for meeting deadlines.

This Is For You

Join a beloved brand with a bright future. Our diverse team of talented people is proud of their work. Progression opportunities are available across retail and head office. This is your start to a rewarding career at River Island.

What We Offer

• Generous 50% staff discount and uniform allowance.
• Support with expenses, benefits, financial advice, and wellbeing solutions.
• Kindness Cupboards and support through the Retail Trust.
• Support for various family setups, maternity, paternity, adoption, and fertility treatments.
• Give as you earn scheme, 'Giver Island' day, and matched funding.
• Focus on progression and skill development through training and qualifications.
• Bonus scheme and private pension plan.
• Paid holidays: 28 days in the UK, 30 days in ROI, with options to buy additional days.

Keeping You Safe

We are committed to safeguarding all employees and promoting British Values, including democracy, rule of law, individual liberty, and mutual respect. We celebrate diversity and promote equality of opportunity. Flexible working requests will be considered unless operationally unfeasible.