Product Support Engineer - French Speaker (m/w/d) - York

TN United Kingdom; Selby; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Product Support Engineer fluent in French and English to join their dynamic team. This role involves providing technical assistance and product recommendations, handling customer inquiries, and collaborating with global teams. The position offers a vibrant work environment with extensive training and development opportunities, along with a competitive salary and benefits. If you're passionate about optics and eager to contribute to innovative technologies, this is the perfect opportunity for you.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Bachelor's degree in Science or Engineering is essential.
• Fluency in French and English is required.

Responsibilities

• Provide technical assistance and product recommendations to customers.
• Handle customer inquiries and manage accounts.

Skills

Fluent in French

Fluent in English

Strong communication skills

Problem-solving skills

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

Product Support Engineer - French Speaker (m/w/d) - York, Selby

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're committed to building a vibrant community. As part of our team, you'll work with dynamic, diverse individuals from various backgrounds, all focused on delivering excellent technical customer support.

Responsibilities:

• Provide technical assistance and product recommendations to customers
• Handle customer inquiries and manage accounts
• Collaborate with global teams and support marketing initiatives

Qualifications:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

Additional Information:

This position is office-based and can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference. EU work permit is required.

What we offer:

• Competitive salary
• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• A passionate, forward-thinking team that values fun and collaboration

If you're ready to dive into the world of optics with us, apply now and help us shape the future!