Product Support Engineer - French Speaker (gn) - York

TN United Kingdom; Knaresborough; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Product Support Engineer, where you'll be the key technical expert for customers in Europe. This exciting role involves providing product recommendations, managing accounts, and collaborating with dynamic teams on innovative projects. You'll be part of a vibrant community that values inclusivity and offers extensive training opportunities. With a competitive salary and a range of perks, including private medical insurance and a company pension scheme, this is your chance to make a meaningful impact in the optics industry while having fun along the way!

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Eager to make a difference with strong communication skills.
• Proficient in both French and English for technical support.

Responsibilities

• Provide technical assistance and product recommendations.
• Collaborate with global teams and support marketing initiatives.

Skills

Fluent in French

Strong communication skills

Problem-solving skills

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

Social network you want to login/join with:

Product Support Engineer - French Speaker (gn) - York, Knaresborough

Client:

Location:

Knaresborough, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

abef628146d7

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a

As a key member of our customer support team, you'll be the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in exciting projects like writing articles or designing demos. This role offers a variety of engaging tasks.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

We seek candidates who are eager to make a difference. The following requirements are representative of the knowledge, skills, and abilities needed. We embrace inclusivity and will make reasonable accommodations for individuals with diverse abilities to perform the essential functions.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics for an exciting journey! We offer a competitive salary and a range of perks, including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• A passionate, forward-thinking team that knows how to have fun while achieving goals

If you're ready to explore the world of optics with us, apply now and help shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.