Product Support Engineer - French Speaker (m/w/d) - York

TN United Kingdom; Knaresborough; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is searching for a Product Support Engineer fluent in French and English to join their dynamic team. This exciting role involves providing technical assistance, managing customer accounts, and collaborating with global teams to support innovative marketing initiatives. With a strong commitment to professional development, the company offers a vibrant work environment where you can thrive. Enjoy a competitive salary and benefits, including a company pension scheme and private medical insurance. If you're ready to make an impact in the world of optics, this is the perfect opportunity for you!

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Bachelor's degree in Science or Engineering is required.
• Fluent in both French and English for effective communication.

Responsibilities

• Provide technical assistance and product recommendations to customers.
• Handle customer inquiries and manage accounts effectively.

Skills

Fluent in French

Fluent in English

Strong communication skills

Problem-solving skills

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

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Product Support Engineer - French Speaker (m/w/d) - York, Knaresborough

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Client:

Location:

Knaresborough, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

fd58cde54d9c

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're committed to building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos. This role offers variety and impact.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

We welcome applicants who meet the following criteria. Reasonable accommodations can be made to support individuals with diverse abilities.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics for a rewarding experience! We offer a competitive salary and benefits, including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events

Become part of a passionate, forward-thinking team that values fun and professionalism. Apply now and help us shape the future of optics!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.