Product Support Engineer - French Speaker (m/w/d) - York

TN United Kingdom; Harrogate; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading provider of optical components as a key player in the customer support team. You'll provide technical assistance, manage accounts, and engage in diverse projects. This office-based role offers a competitive salary and a range of benefits, including training and a company pension scheme. Work in a dynamic environment with a passionate team dedicated to innovation.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Eager to make a difference and contribute to customer support.
• Fluent in French and English, with strong communication skills.

Responsibilities

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Skills

Communication

Problem Solving

Fluency in French

Fluency in English

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

Social network you want to login/join with:

Client:

Location:

Harrogate, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

743cc2a7ba43

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're dedicated to building a vibrant community. As part of our team, you'll work with dynamic, diverse individuals from various backgrounds, all committed to excellent technical customer support.

We're looking for a

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos. This role offers a variety of engaging tasks.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

We welcome applicants who are eager to make a difference. The following are the typical requirements. We value diversity and inclusivity, and reasonable accommodations can be made for individuals with different abilities.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics for an exciting career! Along with a competitive salary, we provide a range of benefits including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• A passionate, forward-thinking team that knows how to have fun while working

If you're ready to explore the world of optics with us, apply now and help us shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on your preference.