Product Manager - Onboarding (Fintech | B2C Mobile)

Harnham; Greater London; Hybrid; GBP 90,000 - 110,000; Full time

Job summary

Harnham is hiring a Product Manager to lead onboarding, activation, and identity verification for a growing fintech wallet. This role focuses on improving user conversion and engagement across multiple regions.

The ideal candidate will have 5-6+ years in product management, particularly in fintech, and experience with KYC flows. Additional skills include strong analytics and a background in B2C mobile products.

Qualifications

• 5-6+ years Product Management experience in fintech.
• Experience working on B2C mobile products at scale (500k+ users).
• Strong background in funnel analytics and conversion optimisation.

Responsibilities

• Own onboarding and activation product journeys.
• Design and optimise KYC and identity verification flows.
• Improve conversion across sign-up to activation funnel.
• Identify and reduce user drop-off points.
• Drive improvements in early engagement and retention.
• Support product launches in new markets.

Skills

Product Management experience in fintech

Ownership of onboarding and activation products

Experience with KYC / identity verification flows

Funnel analytics and conversion optimisation

Experience on B2C mobile products at scale

Analytical decision maker

Job description

Product Manager - Onboarding, Growth & KYC (Fintech | B2C Mobile)

Location: London (Hybrid - 3 days onsite)

Compensation: £90,000 - £110,000 + bonus + benefits

We are hiring a Product Manager to lead onboarding, activation, and identity verification journeys within a rapidly scaling fintech wallet product.

About the Role

You will own the end-to-end onboarding experience, including sign-up, identity verification (KYC), and early user activation. Your focus will be improving conversion, reducing drop-off, and accelerating user engagement across multiple markets.

This role is highly data-driven and central to the company's growth strategy as it expands across new geographies.

Key Responsibilities

• Own onboarding and activation product journeys
• Design and optimise KYC and identity verification flows
• Improve conversion across sign-up to activation funnel
• Identify and reduce user drop-off points
• Drive improvements in early engagement and retention
• Support product launches in new markets
• Collaborate cross-functionally with engineering, data, and design teams

About You

• 5-6+ years Product Management experience in fintech
• Strong ownership of onboarding, activation, or growth products
• Experience with KYC / identity verification flows
• Strong background in funnel analytics and conversion optimisation
• Experience working on B2C mobile products at scale (500k+ users)
• Analytical and data-driven decision maker
• Experience in fintech scale-up or neo-bank environment

Find out more and apply via the link below.