Product Manager (Onboarding/KYC)

kast.xyz; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

kast.xyz is seeking a Product Manager in London to own and optimize the end-to-end Onboarding experience, including Registration, KYC verification, and First Deposit. The role emphasizes growth, friction reduction, and regulatory compliance in a fast-paced fintech environment.

You will collaborate with Compliance, Engineering, Data, and Ops to deliver high-converting, compliant user journeys and manage vendor integrations to improve match rates and speeds.

Qualifications

• 5-8+ years of PM experience in onboarding, KYC, or payments.
• Growth-minded with strong experimentation and conversion optimization.
• User-centric, with a track record of high-conversion UX.
• Technical and data-savvy; comfortable with APIs and analytics tools.
• Excellent cross-functional collaboration with Compliance, Engineering, and Ops.
• Thrives in fast-paced, ambiguous environments with agile delivery.

Responsibilities

• Own the Onboarding Lifecycle from Registration through First Deposit.
• Run funnel analysis and A/B tests to optimize conversions.
• Collaborate with Compliance, Risk, and Legal to ensure KYC/AML compliance.
• Translate requirements into clear PRDs with Engineering, Design, Data, and Ops.
• Manage vendor integrations with IDV and payment providers.
• Define KPIs and iterate using data insights.

Skills

PM Experience

Growth Mindset

User-Centric

Data Analytics

Cross-Functional

Agile

Tools

APIs

Analytics Tools

Job description

Product Manager (Onboarding/KYC)

Department: Product

Employment Type: Full Time

Location: London

Description

We are looking for a growth-minded Product Manager(mid to senior level) to own and optimize our end-to-end Onboarding experience. In this role, you will lead the critical user journey from initial Registration through KYC (Know Your Customer) verification to their first Deposit. Your main focus will be driving growth, removing friction, and converting prospective users into active customers while maintaining regulatory compliance.

What You’ll Be Doing

• Own the Onboarding Lifecycle: Define the strategy, roadmap, and execution for the complete Registration > KYC > First Deposit flow.
• Optimize Conversion & Reduce Friction: Run funnel analysis and A/B tests to identify drop-off points, streamline user journeys, and maximize user conversion rates.
• Balance UX with Compliance: Partner closely with Compliance, Risk, and Legal teams to meet regulatory requirements (KYC/AML) without creating unnecessary UX friction.
• Collaborate Cross-Functionally: Work with Engineering, Design, Data, and Ops to translate business and regulatory requirements into clear PRDs and deliver impactful features.
• Manage Vendor Integrations: Collaborate with third-party identity verification (IDV) and payment providers to optimize performance, match rates, and approval speeds.
• Measure & Iterate: Define key performance metrics (e.g., activation rate, time-to-deposit, pass rates) and continuously use data insights to iterate on the product.

What You’ll Bring

• 5-8+ years of PM Experience: Proven track record in product management, specifically focusing on user onboarding, activation, identity verification (KYC), or payments in Fintech or Crypto.
• Growth Mindset: Deeply metrics-driven with a passion for continuous testing, user acquisition, and optimizing conversion funnels.
• User-Centric & Design-Focused: Demonstrated ability to build frictionless, high-converting digital user experiences.
• Technical & Data Savvy: Experience working closely with engineering teams, APIs, third-party vendor integrations, and analytics tools.
• Cross-Functional Collaborator: Excellent communication skills with an ability to align compliance, engineering, and business stakeholders toward a shared vision.
• Thrives in Fast-Paced Environments: Comfortable with ambiguity, agile delivery practices, and executing 0>1 or 1>N initiatives rapidly.