Product Manager (Onboarding/KYC)

Solana; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

KAST is seeking a growth-minded Product Manager (mid-senior) to own and optimize the onboarding journey from Registration through KYC to the first deposit. You will drive growth, reduce friction, and ensure regulatory compliance across the onboarding flow in a hybrid London-based role.

You will collaborate with Compliance, Risk, Legal, Engineering, Design, and Data to deliver clear PRDs and impactful features, while partnering with IDV and payment providers to optimize match rates and approval

Qualifications

• 5-8+ years of PM experience in onboarding, activation, identity verification (KYC), or payments in Fintech/crypto.
• Growth-minded with a metrics-driven approach to user acquisition and conversion optimization.
• User-centric mindset with focus on frictionless digital UX while maintaining compliance.
• Technical and data-savvy; comfortable with APIs, analytics tools, and vendor integrations.
• Strong cross-functional collaboration and communication with engineering, design, and legal stakeholders.
• Comfortable in fast-paced, ambiguous environments and agile delivery.

Responsibilities

• Own the end-to-end Onboarding Lifecycle: Registration, KYC, and First Deposit flow.
• Lead funnel analysis and A/B testing to improve activation and conversion.
• Balance UX with regulatory compliance (KYC/AML) across teams.
• Collaborate with Engineering, Design, Data, and Ops to translate requirements into PRDs.
• Manage vendor integrations with IDV and payment providers for performance and speed.
• Define and monitor key metrics (activation rate, time-to-deposit, pass rates) and iterate based on data.

Job description

We are looking for a growth-minded Product Manager (mid to senior level) to own and optimize our end-to-end Onboarding experience. In this role, you will lead the critical user journey from initial Registration through KYC (Know Your Customer) verification to their first Deposit. Your main focus will be driving growth, removing friction, and converting prospective users into active customers while maintaining regulatory compliance.

• Department: Product
• Employment Type: Full Time
• Location: London
• Workplace type: Hybrid

What You’ll Be Doing

• Own the Onboarding Lifecycle: Define the strategy, roadmap, and execution for the complete Registration > KYC > First Deposit flow.
• Optimize Conversion & Reduce Friction: Run funnel analysis and A/B tests to identify drop-off points, streamline user journeys, and maximize user conversion rates.
• Balance UX with Compliance: Partner closely with Compliance, Risk, and Legal teams to meet regulatory requirements (KYC/AML) without creating unnecessary UX friction.
• Collaborate Cross-Functionally: Work with Engineering, Design, Data, and Ops to translate business and regulatory requirements into clear PRDs and deliver impactful features.
• Manage Vendor Integrations: Collaborate with third-party identity verification (IDV) and payment providers to optimize performance, match rates, and approval speeds.
• Measure & Iterate: Define key performance metrics (e.g., activation rate, time-to-deposit, pass rates) and continuously use data insights to iterate on the product.

What You'll Bring

• 5-8+ years of PM Experience: Proven track record in product management, specifically focusing on user onboarding, activation, identity verification (KYC), or payments in Fintech or Crypto.
• Growth Mindset: Deeply metrics-driven with a passion for continuous testing, user acquisition, and optimizing conversion funnels.
• User-Centric & Design-Focused: Demonstrated ability to build frictionless, high-converting digital user experiences.
• Technical & Data Savvy: Experience working closely with engineering teams, APIs, third-party vendor integrations, and analytics tools.
• Cross-Functional Collaborator: Excellent communication skills with an ability to align compliance, engineering, and business stakeholders toward a shared vision.
• Thrives in Fast-Paced Environments: Comfortable with ambiguity, agile delivery practices, and executing 0>1 or 1>N initiatives rapidly.

About KAST

KAST is redefining stablecoin banking for global citizens, crypto professionals, Web3-native businesses, and high-inflation markets hungry for USD-backed banking. Backed by top-tier global investors and led by the ex-APAC CEO of Circle, our leadership team spans Circle, Airwallex, Revolut, Wise, Grab, Zoom, AWS, and leading OTC desks. We’ve scaled from zero to nearly a million users at ridiculous speed.