Product Manager Export Services

Royal Mail Group; Greater London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading logistics company in Greater London is seeking a Product Manager for their Export Services. This role involves owning international export products, shaping market strategies, and leading enhancements while collaborating across teams. The ideal candidate will possess significant experience in product management, particularly in the parcel sector. This position offers a competitive salary, hybrid working options, and numerous additional benefits. Applications are welcomed from diverse candidates, including those from the Armed Forces community.

Benefits

Enhanced maternity and paternity leave

800+ discounts and offers

Generous company sick pay

24/7 wellbeing support service

Discounts and offers

Company sick pay

Qualifications

• Proven experience in Product Management, ideally within the international import/export parcel markets.
• Strong commercial acumen and understanding of global shipping trends.
• Skilled in go-to-market strategies and product launches.

Responsibilities

• Own the Export Account Commercial Product Offer and be the go-to expert.
• Provide insights on market trends to influence product direction.
• Monitor revenue and volume to maximise success.

Skills

Product Management

Commercial Acumen

Cross-functional Communication

Go-to-market Strategies

Innovation

Job description

Job reference 332396

Product Manager - Export Services
Competitive salary, plus £4,200 car allowance or £3,700 cash equivalent, private healthcare, 18% annual bonus potential, company pension scheme with highly competitive contribution rates and generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years' service.

Permanent, Full time

Location: Royal Mail, 185 Farringdon Road, London, EC1A 1AA. This is a Hybrid working role with some expectation of National Travel as and when the business requires.

At Royal Mail, we're not just delivering parcels—we're shaping the future of global commerce.

We're looking for a Product Manager who thrives on strategy, innovation, and collaboration. You'll own our international export products, drive performance, and lead the way in developing new capabilities for export services.

Reporting into the Head of International Product Management you will provide product specific input to the development of our International Export product strategy.

This is a role where your ideas matter—you'll influence strategy and shape the future of international parcel delivery.

About the role

• Own the Export Account Commercial Product Offer – Be the go-to expert for all things international parcels.
• Shape Strategy – Provide insights on market trends, customer needs, and competitor activity to influence product direction.
• Drive Performance – Monitor revenue and volume, interpret trends, and implement interventions to maximise success.
• Collaborate & Innovate – Work with sales, marketing, operations, and customs teams to deliver best-in-class solutions.
• Lead Enhancements – Specify requirements for new service providers, product improvements, and quality upgrades.
• Enable Sales – Provide expert input and sign off on marketing campaigns and provide input to sales training and briefing on product benefits and features.

About You

• Proven experience in Product Management ideally within international import/export parcel markets.
• Strong commercial acumen and understanding of global shipping trends.
• Skilled in go-to-market strategies, product launches, and cross-functional communication.
• Comfortable managing revenue lines and driving top‑line performance.
• A natural collaborator with a passion for innovation and customer experience.
• Opportunity to work on innovative solutions in a fast-moving global market.

Extra Benefits

• Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
• Discounts and offers – more than 800 offers to help you save on things like groceries, days out, holidays and household bills (available only to permanent employees).
• Supportive and generous company sick pay.
• Your wellbeing – 24/7 access to services and tools to help you get the most out of life for yourself and your family.

Next Steps

Closing Date: Monday 8th December 2025. This advert may close early if the appropriate number of applications has been reached.

The next stage of the selection process will be an interview consisting of competency-based and role-specific questions.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

For more information on Royal Mail Group and our values please visit https://www.internationaldistributionsservices.com/en/about-us/

#LI-Hybrid #LI-POST #LIMRT