Product Genius: Elevate the Car Customer Experience

Arnold Clark Group; Elgin; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access

Pension

Maternity/Paternity packages

Training & progression

Job summary

Arnold Clark Group in Elgin is seeking Customer Service Executives to deliver an outstanding customer experience at our Fiat/Abarth branch. You’ll learn about our vehicles and help customers choose the right model, guiding them from enquiry to delivery.

Join a supportive team, with training, progression opportunities into car sales, and benefits including 33 days holiday, private healthcare, retail discounts, a pension, and more.

Qualifications

• Confident communicator with a positive attitude.
• Willingness to go the extra mile in service.
• Full UK driving licence required.
• Able to work on your own and as part of a team.
• Keen to progress into car sales through the role.

Responsibilities

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Swot up on our vehicles and manufacturers to advise customers.
• Learn about our products to help customers find the best fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player and able to work on own

Progression into car sales

Job description

Arnold Clark Group in Elgin is seeking Customer Service Executives to deliver an outstanding customer experience at our Fiat/Abarth branch. You’ll learn about our vehicles and help customers choose the right model, guiding them from enquiry to delivery.

Join a supportive team, with training, progression opportunities into car sales, and benefits including 33 days holiday, private healthcare, retail discounts, a pension, and more.