Product Genius: Car Showroom Customer Experience

Arnold Clark Group; Falkirk; Híbrido; GBP 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days holiday

Retail discounts

Private healthcare

GP access

Pension

Maternity/Paternity packages

Training & progression

Descripción de la vacante

Arnold Clark Group in Falkirk is seeking Customer Service Executives to deliver an outstanding customer experience at our Fiat/Abarth branch. You’ll be our in-branch expert, guiding customers from enquiry to delivery and beyond, with support from a friendly management team.

You’ll receive thorough training, learn product knowledge, and have clear progression into car sales. The role is 38 hours per week, five days, including weekends, with generous benefits.

Formación

• Excellent communication and a positive attitude.
• Willingness to go the extra mile.
• A full UK driving licence.
• As happy working on your own initiative as you are in a team.

Responsabilidades

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Swotting up on our vehicles and manufacturers.
• Learn about our products so you can help customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Conocimientos

Excellent communication

Positive attitude

Willingness to go the extra mile

Full UK driving licence

Team player

Progression mindset

Descripción del empleo

Arnold Clark Group in Falkirk is seeking Customer Service Executives to deliver an outstanding customer experience at our Fiat/Abarth branch. You’ll be our in-branch expert, guiding customers from enquiry to delivery and beyond, with support from a friendly management team.

You’ll receive thorough training, learn product knowledge, and have clear progression into car sales. The role is 38 hours per week, five days, including weekends, with generous benefits.