Product Genius – Auto Showroom Customer Experience

Arnold Clark Group; Falkirk; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access 24/7

Pension scheme

Parental leave packages

Training and progression

Job summary

Arnold Clark in Falkirk is seeking a Product Genius to deliver an outstanding customer experience in our Fiat/Abarth branch. You will learn our products inside out and help customers choose the right vehicle, both in person and digitally, with support from the branch team.You’ll receive thorough training and be encouraged to develop your communication skills, while aiming for progression into car sales. A strong team player mindset and willingness to learn are essential.

Qualifications

• Excellent communication and a positive attitude are essential.
• Willingness to go the extra mile and learn.
• A full UK driving licence is required.
• Able to work well on your own and in a team.
• Ambition to progress within car sales.

Responsibilities

• Prepare the showroom and cars for the day.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver great customer experience.
• Organise and accompany customers on test drives.
• Learn about our vehicles to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Progress within car sales

Job description

Arnold Clark in Falkirk is seeking a Product Genius to deliver an outstanding customer experience in our Fiat/Abarth branch. You will learn our products inside out and help customers choose the right vehicle, both in person and digitally, with support from the branch team.You’ll receive thorough training and be encouraged to develop your communication skills, while aiming for progression into car sales. A strong team player mindset and willingness to learn are essential.