Product & Engineering Operations Lead

Sierra; Greater London; On-site; GBP 130,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

Health, dental, and vision benefits

Life insurance and disability benefits

Retirement plan / pension

Parental leave

Equity opportunities

Lunch and snacks

Free alphorn lessons

Job summary

Sierra is seeking an experienced Product Operations professional to own planning cycles, roadmaps, and cross-functional initiatives across Product, Eng, Design, Brand, Sales, and Ops. You will design scalable processes and dashboards to improve clarity, velocity, and execution in a fast-growing product-led company.

You’ll bring 6-8+ years in Product Operations or Program Management, superb communication, and strong analytical skills with Excel/Sheets and SQL awareness.

Qualifications

• 6-8+ years in Product Operations, Business Operations, or Program Management in a high-growth, product-led company.
• Proven track record building and scaling operational processes from scratch.
• Highly organized and methodical; brings rigor, structure, and momentum to ambiguous situations.
• Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels.
• Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick.
• Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus.

Responsibilities

• Run operating cadence for Product & Engineering: own planning cycles, roadmaps, initiative tracking, sprint planning.
• Design and optimize processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity.
• Build and maintain roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed.
• Coordinate cross-functional initiatives spanning Product, Eng, Design, Brand, Sales, and Ops to align timelines and accountability.
• Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (OKRs), prioritization, and execution.
• Analyze operational data and team feedback to identify friction points and improve execution and outcomes.
• Build our internationalization operations playbook and scale with quality and intention.

Skills

Product Operations

Cross-functional collaboration

Organization

Excellent communication

Analytical

Excel/Sheets

SQL/dashboards

Tools

Linear

Figma

Google Drive

Job description

Sierra is seeking an experienced Product Operations professional to own planning cycles, roadmaps, and cross-functional initiatives across Product, Eng, Design, Brand, Sales, and Ops. You will design scalable processes and dashboards to improve clarity, velocity, and execution in a fast-growing product-led company.

You’ll bring 6-8+ years in Product Operations or Program Management, superb communication, and strong analytical skills with Excel/Sheets and SQL awareness.