Senior Product Ops Manager: Scale & Cross‑Functional Impact

AI Startups UK; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Flexible (unlimited) paid time off

Medical, dental, and vision benefits

Life insurance and disability benefits

Retirement plan dependent on country

Parental leave

Fertility and family building benefits

Lunch, snacks and coffee

Discretionary benefit stipend

Free alphorn lessons

Job summary

Sierra is seeking a Product Operations leader to run the operating cadence for Product & Engineering, building scalable processes across teams. You will own planning cycles, roadmaps, sprint planning, and initiative tracking to drive clarity and velocity.

You’ll partner with product, engineering, design, brand, sales, and ops to implement scalable frameworks (OKRs), analyze data, and create an internationalization playbook for scaling with quality.

Qualifications

• 6-8+ years in Product Operations, Business Operations, or Program Management in a high-growth, product-led company.
• Proven track record building and scaling operational processes from scratch.
• Highly organized and methodical; bring rigor, structure, and momentum to ambiguous situations.
• Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders.
• Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick.
• Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus.

Responsibilities

• Run the operating cadence for Product & Engineering: planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives.
• Design and optimize processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity.
• Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned.
• Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability.
• Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution.
• Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes.
• Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention.

Skills

Product Operations

Process scaling

Organizational skills

Communication

Linear

Figma

Google Drive

Excel/Sheets

SQL/Dashboards

Tools

Linear

Figma

Google Drive

SQL

Excel/Sheets

Job description

Sierra is seeking a Product Operations leader to run the operating cadence for Product & Engineering, building scalable processes across teams. You will own planning cycles, roadmaps, sprint planning, and initiative tracking to drive clarity and velocity.

You’ll partner with product, engineering, design, brand, sales, and ops to implement scalable frameworks (OKRs), analyze data, and create an internationalization playbook for scaling with quality.