Procurement Communications & Engagement Lead (Flexible/Hybrid)

Birmingham City Council; West Midlands; Hybrid; GBP 45,000 - 53,000; Full time

Job summary

Birmingham City Council is seeking an Associate Contact Lead to join the Commercial and Procurement Services (CPS). You will shape engagement strategies, craft compelling communications, and drive campaigns that connect colleagues, suppliers and stakeholders with the value of the service.

The role offers flexible, hybrid working opportunities within one of the UK’s largest local authorities and a commitment to professional development and innovative, audience-focused communications.

Qualifications

• Experience delivering communications campaigns across multiple channels.
• Excellent writing and editing for diverse audiences.
• Experience supporting organisational change through communications.
• Strong project management with multiple campaigns.
• Ability to build and maintain stakeholder relationships.
• Ability to analyse engagement data to improve communications.
• Willingness to develop professionally and adapt creativity.

Responsibilities

• Develop multichannel engagement strategy that promotes procurement initiatives and organisational change.
• Plan and deliver communication campaigns across a variety of digital and face-to-face channels.
• Produce clear, engaging content for intranet, newsletters, email communications, LinkedIn and other platforms.
• Translate complex procurement, policy and commercial information into accessible content for wide audiences.
• Create high-quality promotional materials for events, recruitment campaigns and learning initiatives.
• Champion the CPS brand, positioning the service as a trusted strategic partner.
• Measure the effectiveness of engagement activities and use insights to improve communications.

Skills

Campaign management

Writing & editing

Stakeholder engagement

Project management

Relationship building

Data analysis

CPD

Job description

Birmingham City Council is seeking an Associate Contact Lead to join the Commercial and Procurement Services (CPS). You will shape engagement strategies, craft compelling communications, and drive campaigns that connect colleagues, suppliers and stakeholders with the value of the service.

The role offers flexible, hybrid working opportunities within one of the UK’s largest local authorities and a commitment to professional development and innovative, audience-focused communications.