Strategic Engagement Lead for Procurement & Change (Hybrid)

WMJobs; Birmingham; Hybrid; GBP 45,000 - 53,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Generous annual leave

Employee wellbeing initiatives

Staff benefits

Professional excellence

Flexible working

Job summary

Birmingham City Council is seeking an Associate Contact Lead in its Commercial and Procurement Services (CPS) to shape the identity and reputation of a modern procurement function. You will develop engaging communications, deliver campaigns and ensure colleagues, suppliers and stakeholders understand the value CPS brings to one of the UK’s largest local authorities.

You will lead multichannel engagement strategies and campaigns, translate complex information into accessible content, and build

Qualifications

• Experience delivering communication, engagement or marketing campaigns across multiple channels within a complex organisation.
• Excellent writing and editing skills, with the ability to produce engaging content for both specialist and non‑specialist audiences.
• Experience supporting organisational change or transformation through effective communications and stakeholder engagement.
• Strong project management skills with the ability to manage multiple campaigns and priorities simultaneously.
• Excellent relationship‑building skills, working collaboratively with colleagues, leaders and external stakeholders.
• The ability to analyse engagement data and use insight to improve communications and influence behaviour.
• A commitment to continuous professional development and delivering innovative, audience‑focused communications.

Responsibilities

• Developing and delivering a multichannel engagement strategy that promotes procurement initiatives, commercial priorities and organisational change.
• Planning and delivering communication campaigns that engage colleagues, suppliers and stakeholders across a variety of digital and face‑to‑face channels.
• Producing clear, engaging and accessible content for the intranet, newsletters, email communications, LinkedIn and other digital platforms.
• Translating complex procurement, policy and commercial information into practical, easy‑to‑understand communications for a wide range of audiences.
• Creating high-quality promotional materials for events, recruitment campaigns, supplier engagement activities and learning initiatives.
• Championing the Commercial and Procurement Services brand, helping position the service as a trusted strategic partner across the Council.
• Measuring the effectiveness of engagement activities and using insight to continually improve communications, awareness and stakeholder engagement.

Skills

Campaign development

Content writing

Stakeholder engagement

Project management

Data analysis

Communication skills

Professional development

Job description

Birmingham City Council is seeking an Associate Contact Lead in its Commercial and Procurement Services (CPS) to shape the identity and reputation of a modern procurement function. You will develop engaging communications, deliver campaigns and ensure colleagues, suppliers and stakeholders understand the value CPS brings to one of the UK’s largest local authorities.

You will lead multichannel engagement strategies and campaigns, translate complex information into accessible content, and build