Probation Front Desk & Admin Coordinator

Ministry of Justice; Coventry; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

LGPS pension

Training and development

Job summary

The Ministry of Justice is seeking an administrative professional to join the Probation Service Directorate in HMPPS. You will be the first point of contact, handle reception duties, perform business support tasks and assist multiple teams with confidential information.

A flexible approach to shift patterns and hybrid working is encouraged. Key responsibilities include greeting visitors, logging arrivals, coordinating room bookings, handling mail and petty cash, and supporting health and safety

Qualifications

• Proven ICT proficiency across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience in customer relations or front-line reception roles.

Responsibilities

• Be first point of contact for Probation Service and visitors, logging arrivals.
• Greet people professionally and route enquiries to appropriate staff.
• Coordinate facilities: room bookings, mail, PPE, stationery and events.
• Manage petty cash, travel warrants and ensure security and safety procedures.
• Support multiple teams with confidential administrative tasks.

Skills

ICT skills

Verbal & written communication

Reception duties

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

The Ministry of Justice is seeking an administrative professional to join the Probation Service Directorate in HMPPS. You will be the first point of contact, handle reception duties, perform business support tasks and assist multiple teams with confidential information.

A flexible approach to shift patterns and hybrid working is encouraged. Key responsibilities include greeting visitors, logging arrivals, coordinating room bookings, handling mail and petty cash, and supporting health and safety