Front Desk & Building Admin Coordinator

Ministry of Justice; Stockport; On-site; GBP 21,000 - 26,000; Full time

Job summary

Ministry of Justice is seeking a Reception/Administrative Assistant to greet visitors, manage day-to-day building logistics, and provide confidential support to probation teams. The role emphasizes safety, security, and professional communication on-site in Stockport.

The successful candidate will handle inquiries, coordinate meetings and events, manage cash handling for petty cash and travel warrants, and assist in risk and safeguarding duties as required.

Responsibilities

• Be first point of contact for Probation Service, greeting visitors face to face and via phone/email, logging arrivals.
• Diffuse potentially violent situations using tact and diplomacy, escalate when needed.
• Answer enquiries about Probation Service and local support services; refer complex queries to managers.
• Manage building logistics: mail, PPE, stationery, room bookings, events, registrations.
• Handle bus fares/travel warrants and petty cash between Probation properties.
• Support Health and Safety: act as key holder, test alarms, monitor CCTV, assist evacuations.
• Assist case administration with confidential high-level support: file processing, databases, archiving.
• Escalate faults and incidents, log maintenance, coordinate with contractors, ensure building security.

Job description

Ministry of Justice is seeking a Reception/Administrative Assistant to greet visitors, manage day-to-day building logistics, and provide confidential support to probation teams. The role emphasizes safety, security, and professional communication on-site in Stockport.

The successful candidate will handle inquiries, coordinate meetings and events, manage cash handling for petty cash and travel warrants, and assist in risk and safeguarding duties as required.